Lease guides
All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.
Excellent - 4.9 out of 5
3535 Verified Reviews
Danire 
I was referred to Rivervale by a friend....
I was referred to Rivervale by a friend who said that the service was very good and I was not disappointed. Jim was extremely helpful and explained all the options to me. Even after I had received the car Jim called to ask...
View ReviewAdded 3 days ago
Andrew Fowler
My experience so far has been very....
My experience so far has been very positive. Leasing Customer who has looked after me through this process has been very helpful and courteous.
I enjoying the car immensely
View ReviewAdded 4 days ago
Peggy Cosgrove
brilliant customer service .
extremely courteous and helpful, Kyle looked after me, answering emails with many (mostly inane) questions. cannot recommend enough.
car arrived on arranged day, all shiny and new. would definitely use again.
View ReviewAdded 4 days ago
Terry Bolt
Very impressed with the car and the....
Very impressed with the car and the helpful instruction by the man who delivered it dead on time.
Rivervale staff have been exemplary in every aspect from day one.
View ReviewAdded 5 days ago
Diane
Fantastic customer service.
Fantastic customer service. Jordan Nailard was very helpful from start to finish.
View ReviewAdded 8 days ago
EVE RODDEN
Excellent customer service .
An excellent service from beginning to end of leasing my new car from Rivervale. Both Jake and Ellie have been super helpful and very efficient at keeping me up to date and getting all the correct documentation and payments...
View ReviewAdded 8 days ago
Marianne Sharpe
I received an outstanding service.
I received an outstanding service. This was my first time leasing a car and all questions were answered thoroughly and quickly. Nothing was too much trouble and they were patient when I received the car allowing me to check...
View ReviewAdded 9 days ago
Norman
Lexus ES300H This is the fourth vehicle I have....
This is the fourth vehicle I have leased from Rivervale and as usual Jim and his team kept me informed all the way. I arranged to pick the vehicle up from the local Lexus dealer in Preston and had the best hand over of any...
View ReviewAdded 15 days ago
Leanne
Would definitely recommend!.
Smooth and reliable service from start to finish! Jordan went above and beyond; he was very helpful with finding the perfect car and deal. The lease process was simple, fees straightforward, with clear communication throughout...
View ReviewAdded 16 days ago
Lease guides
Excellent - 4.9 out of 5
3535 Verified Reviews
Danire
I was referred to Rivervale by a friend who said that the service was very good and I was not disappointed. Jim was extremely helpful and explained...
Leased a VOLKSWAGEN ID.5 COUPE 150kW Style Pro Performance...
Andrew Fowler
My experience so far has been very positive. Jake Zeegen who has looked after me through this process has been very helpful and courteous. I...
Leased a PEUGEOT 408 FASTBACK 1.2 PureTech GT 5dr...
Peggy Cosgrove
extremely courteous and helpful, Kyle looked after me, answering emails with many (mostly inane) questions. cannot recommend enough. car arrived...
Leased a NISSAN QASHQAI HATCHBACK 1.5 E-Power Acenta...
Terry Bolt
Very impressed with the car and the helpful instruction by the man who delivered it dead on time. Rivervale staff have been exemplary in every...
Leased a TOYOTA COROLLA HATCHBACK 1.8 Hybrid Icon...
Diane
Fantastic customer service. Jordan Nailard was very helpful from start to finish.
Leased a NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158...
EVE RODDEN
An excellent service from beginning to end of leasing my new car from Rivervale. Both Jake and Ellie have been super helpful and very efficient...
Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Icon 5dr...
Marianne Sharpe
I received an outstanding service. This was my first time leasing a car and all questions were answered thoroughly and quickly. Nothing was too...
Leased a LEXUS UX ELECTRIC HATCHBACK 300e 150kW 72.8...
Ian McCreesh
The company was very good and everything went well.
Leased a VAUXHALL CROSSLAND HATCHBACK 1.2 Turbo [130]...
Mr Tony Carter
Car leased and supported with servicing agreement which has enabled me to get to and from work reliably over the last three years which was the...
Leased a MG MG3 HATCHBACK 1.5 VTi-TECH Excite 5dr
Ashley
Excellent communication and delivery handover.
Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Design 5dr...