COVID-19 Update

A short note from Rivervale regarding the Coronavirus pandemic.

From the 5th November 2020:

We are still operating, however due to latest Government guidance Rivervale House will not be open to the public until further notice

Vehicle Servicing, MOT and Repairs

Our Bosch Car Service Centre will operate as normal. Social distancing measures, an appointment-only system, protective screens at our service desks as well as cashless payments have been in place for several months now. We offer collection and delivery within a 15 mile radius of Rivervale house.

Vehicle Leasing

The Leasing team will still be working either behind closed doors in Rivervale House, or from home. For specific enquiries please call 01273 433480 or email

Used Vehicle Sales

The Used Sales team will to continue sales remotely. Customers can still purchase a vehicle either online or via the telephone. To collect, the handover will take place outside and all social distancing practices will be in place to ensure safety for all. Contactless home delivery options will also be available.

We remain on hand to assist with your enquiries via telephone or email and our websites remain fully functional.

Thank you for your patience, and for working with us to ensure Rivervale House is a safe place to visit and work.

For anything else please contact us 01273 433480

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Trustpilot LogoExcellent - 4.9 out of 52540 Verified Reviews

Jenny TrustPilot 5 Star

I’d never heard of Rivervale before I saw an amazing deal for a car on their website. I decided to go through with the lease agreement and...

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Steven Lennon TrustPilot 5 Star

Good communications with the team, especially Jim and Megan. Easy to contact if I had any questions or information requests. All information...

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Mark Green TrustPilot 5 Star

This is the first time that I have leased a car and I found the whole experience very easy and straight forward. I would use them again. Highly...

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Dennis Graham TrustPilot 5 Star

Thanks again to Jordan for going the extra mile in providing the new BMW X3. Also, thanks to Ellie for the smooth transition and delivery of...

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Lucinda TrustPilot 5 Star

Fantastic service from Jim at Rivervale. From coming in on his day off, to ensuring I had a courtesy car when there was a problem with supply...

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Anonymous TrustPilot 5 Star

Just taken delivery of a brand new Puma from Rivervale. The service received from the whole team has been fantastic, but I’d particularly like...

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Jamie Totterdell TrustPilot 5 Star

Excellent service and team, willing and patient to walk you through all your options! Well done Jim Mercer and Megan Taylor!

Added 8 days ago

Mr Paul Edney TrustPilot 5 Star

Everything went well with delivery of my car I would like to say a big thank you to all your staff for making this transaction easy from start...

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Bart TrustPilot 5 Star

Top service, as always

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Anonymous TrustPilot 5 Star

My experience of Rivervale Leasing has been amazing from day one!! Having first enquired about a lease the account manager Jake was brilliant!...

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