Rivervale Driver Care

Fast and reliable access to a wide range of essential services. All from one point of contact.

Got a question regarding leasing? Call us on 01273 433 480 or request a call back.

24 Hour Vehicle Care

Tailored for both business fleets and personal vehicles

Rivervale Driver Care

What is Rivervale Driver Care?

Rivervale Driver Care is a solution that guarantees both drivers and vehicles are fit to be on the road allowing companies to sit comfortably knowing they are meeting their duty of care obligations thus reducing liabilities and risk.

This exciting new app can be customised to suit both company car driver and grey fleet driver requirements, it has the functionality to assist and manage all aspects surrounding the management of a vehicle; all through an app based system.

Rivervale's proactive management approach allows you as the Fleet Manager to have access to your whole fleet through one online portal giving you real time reporting at any given time, it really is a simple and effective solution to all fleet requirements.

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Business Driver Care

Driver Care Brochure

Download our brochure now

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Driver Care FAQ's

Your questions answered

How do you know your drivers are legal and fit to drive?

The 'Fit 2 Drive' process will give you peace of mind your drivers are safe, legal and compliant. Before driving the DriverCare app will take your drivers through a series of questions that declares they are fit to drive your company vehicles.

Who checks the licence history of your drivers?

Our intelligent software is integrated with DVLA data that provides real time checks on licence endorsements.

How do you know your vehicles are safe, legal and compliant?

The vehicle inspection report within the DriverCare app takes your drivers through a series of routine checks to confirm that the vehicle is safe, legal and compliant to drive. From these reports any defects or damage that may require urgent attention will be monitored. All reports are archived and accessible at any time.

Who organises services, MOT's and maintenance repairs?*

DriverCare holds a comprehensive vehicle database ensuring no service or MOT is missed or not recorded. Missing routine servicing invalidates warranty, increases recharge costs leading to larger bills when the contract ends.

*With the mileage information gained Rivervale will aid drivers to ensure a vehicle remains roadworthy; however the ultimate responsibility will lie directly with the driver.

Are your tyres roadworthy?

Each unroadworthy tyre carries a fine of up to £2,500 and 3 penalty points. DriverCare monitors tyre depth and mileage to determine when replacements are required. Having an untaxed vehicle on the road carries a £1,000 fine! DriverCare will always ensure notifications are sent prior to the renewal date.

What is your process for an accident or break down?

The DriverCare support team will make sure that your employee and vehicle are assisted to safety, ensuring all the relevant information is recorded. Vehicle recovery will be offered through the Driver Care network of breakdown providers.

Do you know the mileage on all your vehicles?

The DriverCare app has an intelligent system to monitor and calculate forecasted mileages. Excess charges can be costly, DriverCare provides the opportunity to realign vehicles and contracts where necessary.

De-fleeting and renewing?

DriverCare will provide support in the de-fleeting process and assist with the onboarding of new vehicles ensuring a smooth transition.

Rivervale Driver Care

Driver Support

When you sign up to Rivervale Driver Care you will also receive 24/7 driver support. You will be able to contact us by just calling the Driver line number or directly through the driver app. This support line will be able to help you on all of the following:

  • Vehicle breakdown
  • Accident
  • Service maintenance and repairs
  • Tyres
  • Glass
  • General enquiries
Vince Pemberton

Vince Pemberton
Chief Operating Officer

Having worked in the motor trade for over 30 years I have seen time and time again how difficult the management of multiple vehicles and drivers can be. Rivervale Drivercare is designed to assist you in making sure that your drivers and vehicles are safe and legal to be on the road, whilst meeting all of your duty of care obligations. In addition our Drivercare contract has been accredited with the "Plain English Campaign Crystal Mark".

Plain English Campaign Crystal Mark

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I have just experienced another smooth changeover of cars with Rivervale. Initially I had a lot of help in selecting the right car for my needs...

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Flawless service from order to delivery. The team made it really easy to lease my van and delivered on time. Couldn’t have asked for more ...

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Haythem Naseef TrustPilot 5 Star

Excellent service. Professional and friendly. The cost was extremely competitive and simply the best in the market and when you start thinking...

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Jason Nixon TrustPilot 5 Star

Excellent service from start to finish. Dealt with Jake, really professional, with him and the team keeping us updated through the process. The...

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Dylan Sargeant TrustPilot 5 Star

Exceptional service, quick turnaround and 100% recommend Many thanks to Jordan Nailard for his assistance throughout

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Very good from start to finish.

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John TrustPilot 5 Star

Getting a quote is more prolonged process than one would hope for,they dont tell you the amount on the phone Instead they send you an email ...

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Mr Mark Jones TrustPilot 5 Star

Straight forward and honest. Rivervale and particularly Abbie have been great from the start. Excellent communication. Highly recommended...

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COLIN RIDDLESDEN TrustPilot 5 Star

Rivervale continue to provide an excellent service. This is the second vehicle I have purchased through Rivervale. As with the first, the whole...

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