Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 51932 Verified Reviews

James TrustPilot 5 Star

A35 AMG lease - great price & superb service from Rob

Added 5 hours ago

Customer Ben TrustPilot 5 Star

Friendly and very easy to deal with. Abbie (who dealt with my order) was brilliant and always tried to answer any questions promptly. Paperwork...

Added 22 hours ago

Tracey Bowling TrustPilot 5 Star

Everyone at Rivervale is very professional, knowledgeable, helpful, friendly and efficient. 'Top class service'.

Added 3 days ago

Alice TrustPilot 5 Star

Jake and the team were really helpful and there was no hard sell once I’d expressed an interest. I’m really happy with the car they sugg...

Added 5 days ago

Richard Prydderch TrustPilot 5 Star

Excellent service throughout. We were always kept up to date on all information by Jake Zeegan. Jake was very professional with everything from...

Added 5 days ago

Abs TrustPilot 5 Star

Very happy with the service and car! Jim was very professional will definitely recommend them!

Added 5 days ago

Customer TrustPilot 5 Star

Fantastic service from start to finish. Quick and reliable in finding you your ideal vehicle.

Added 8 days ago

Judith Brennan TrustPilot 5 Star

Rivervale were always patient and accessible. They found the deal we wanted with the minimum of fuss. They provided us with information, kept...

Added 8 days ago

Delphine TrustPilot 5 Star

Very helpful without being pushy, once we decided on the car the service was quick and painless, would definitely recommend.

Added 8 days ago

Nicholas TrustPilot 5 Star

Excellent service from A to Z. Everything ran smoothly and all my questions have been answered. Kyle and Lydia, thank you very much.

Added 8 days ago

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