Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52448 Verified Reviews

Gareth Wyn Thomas TrustPilot 5 Star

Totally professional from the start but in a friendly manner. Car delivery went smoothly on the agreed date and had an email two days later to...

Added 5 hours ago

John Chandler TrustPilot 5 Star

Great service from Jim and Megan at Rivervale. Great communications and very good price. I can recommend without hesitation

Added 5 hours ago

LD Preston TrustPilot 5 Star

After comparing reviews for other companies, including a number of bad experiences, we decided to go with Rivervale based upon very good views...

Added 19 hours ago

P.C TrustPilot 5 Star

Jim and the team at Rivervale were easy and efficient to deal with. Prompt replies to any questions raised. Got a great deal and will recommend...

Added 2 days ago

Jason Moran TrustPilot 5 Star

Jordan was fantastic, called to ask to source a transit custom 5 min later back on the phone he found it and sorted it, right colour, right spec,...

Added 6 days ago

Lee Newman TrustPilot 5 Star

A quick and easy service

Added 6 days ago

Felicity-Jane Frost TrustPilot 5 Star

Absolutely seamless transaction from start to finish. Professional and courteous staff. Delivered a vehicle to me due to the current Covid-19...

Added 6 days ago

Greg Blurton TrustPilot 5 Star

Always very pleasant and efficient - great team.

Added 6 days ago

Augustus De Mello Kama... TrustPilot 5 Star

Rivervale and Jim Mercer went the extra mile to help me through the selection and leasing process of an electric car. I was delighted with the...

Added 6 days ago

Mr F Pinto TrustPilot 5 Star

Excellent service, great price and seamless administration, thoroughly recommended..

Added 7 days ago

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