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Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 5 out of 52021 Verified Reviews

A J TrustPilot 5 Star

No sales pressure, just knowledgeable and helpful communication, from initial enquiry to car delivery. And all during lockdown. Jim and the team...

Added 13 hours ago

Mrs Wilkie TrustPilot 5 Star

Received our car today delighted with value for money and service. So straight forward also our customer advisor checked up following delivery...

Added 24 hours ago

Jarred Handley TrustPilot 5 Star

Great company start to finish!

Added 2 days ago

Brian Pell TrustPilot 5 Star

A strange time to be taking on a new lease for a car to be sure. However, I couldn't be happier with the level of service from the team at Rivervale. I...

Added 3 days ago

Bill Donnelly TrustPilot 5 Star

Really pleased with the service and professionalism of Rivervale from start to finish, we were so impressed we actually returned for a second...

Added 3 days ago

Andrew Maclennan TrustPilot 5 Star

Brilliant from start to finish. The honest and professional service I received from Jordan Nailard was both refreshing and tremendous. An asset...

Added 3 days ago

Clive C TrustPilot 5 Star

Excellent service from Jordan and the rest of the team at Rivervale from beginning to end. Highly recommended!

Added 3 days ago

Janez TrustPilot 5 Star

Jake was magnificent. What an outstanding Customer Service!!!! Jake did all the research and advised, sourced and delivered my Mercedes CLA200...

Added 4 days ago

Customer TrustPilot 5 Star

Excellent helpful service, would highly recommend to anyone wanting to consider a private leasing broker.

Added 11 days ago

Helen Judd TrustPilot 5 Star

Excellent service from start to finish. Jim and team could not have been more helpful or patient with my many questions! Car delivered on time...

Added 12 days ago

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