Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot Logo Excellent - 4.9 out of 5 3452 Verified Reviews

Hadenq TrustPilot 5 Star

I was looking for an in stock deal and phoned Rivervale on the off chance and at the time they couldn't help me but took my number and said they...

Leased a FORD FOCUS HATCHBACK 1.0 EcoBoost Hybrid...

John Briant TrustPilot 5 Star

We first looked into leasing online. We found that the best company with the most positive reviews was RIVERVALE. We went to the Portslade office...

Leased a FORD FOCUS HATCHBACK 1.0 EcoBoost ST-Line...

Stuart Wakefield TrustPilot 5 Star

Very easy and efficient

Leased a FORD FOCUS HATCHBACK 1.0 EcoBoost Hybrid...

Cadhir Siva TrustPilot 5 Star

Great experience right from the get go. Unfortunate for me that the car had a recall before delivery which was sorted swiftly . Jake was insightful...

Leased a CUPRA BORN ELECTRIC HATCHBACK 150kW V1 58kWh...

Karen Lydall TrustPilot 5 Star

My car lease was really easy to arrange with a very helpful admin team to help me along the way. Nothing was too much trouble and always pleasant...

Leased a FIAT 500 HATCHBACK 1.0 Mild Hybrid Dolcevita...

Marcus Cripps TrustPilot 5 Star

Great communication from all the team and a competitive deal. Would definitively use again. Recommended

Leased a TOYOTA RAV4 ESTATE 2.5 PHEV Design 5dr C...

AB TrustPilot 5 Star

Any initial quotes requested were always received promptly. Questions were answered promptly by Abbie also. The delivery month given for the...

Leased a CUPRA FORMENTOR ESTATE 1.5 TSI 150 V2 5dr...

Nick Kell REL TrustPilot 5 Star

Jim Mercer at Rivervale was a pleasure to deal with - very professional and knowledgeable - order placed and vehicle delivered within 2 weeks...

Leased a FORD FOCUS HATCHBACK 1.0 EcoBoost Active...

Brendon Scott TrustPilot 5 Star

This is the 5th car in 13 years I have leased with the team at Rivervale which speaks volumes on the first class service i receive. thank you...

Leased a POLESTAR 2 FASTBACK 300kW 78kWh Long Range...

Christopher Lehane TrustPilot 5 Star

1st time leasing a car, and Rivervale have been excellent at walking me through the process. Jordan, in particular, was fantastic. Everything...

Leased a SUBARU SOLTERRA HATCHBACK 150kW Touring 71.4kWh...

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