Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52662 Verified Reviews

Francesca Reed TrustPilot 5 Star

I cannot fault Abbie and the team at all! From the beginning, they have been very repsonsive to all questions I have asked, no matter how silly...

Added 13 hours ago

Polly Jackson TrustPilot 5 Star

A great experience so far! Clear communication from Rivervale all the way. They made sure we did all the paperwork on time and didn’t miss...

Added 3 days ago

Paul TrustPilot 5 Star

Polite friendly helpful and efficient team, communication was superb from start to finish, best deal I could also find for the car I was after,...

Added 3 days ago

Philip Dodd TrustPilot 5 Star

Excellent service would recommend to any one

Added 6 days ago

Customer TrustPilot 5 Star

Excellent delivery of a new vehicle

Added 6 days ago

Chris Lee TrustPilot 5 Star

I had an excellent experience with Rivervale Especially Megan Taylor & Ellie Holland who gave a prompt answer to any questions that I had. Thanks...

Added 7 days ago

Marc TrustPilot 5 Star

Great service from Kyle and the team at Rivervale

Added 12 days ago

Roxy TrustPilot 5 Star

Excellent all round experience, was kept informed throughout the journey. Exceptional service provided by James, always available to answer...

Added 13 days ago

Andrew TrustPilot 5 Star

As ever quality service and quality product

Added 15 days ago

Russell Minshaw TrustPilot 5 Star

Wow what a first time experience with this company. Trying to order a car that can't be built due to a world wide shortage of microchips all...

Added 16 days ago

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