Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52930 Verified Reviews

Brendan Docherty TrustPilot 5 Star

Great aftersales service with our older Mercedes SL convertible. Impressed.

Added 12 hours ago

R Baker TrustPilot 5 Star

Superb service from start to finish. Excellent service from Megan Taylor and all the team at Rivervale. This is the first time I’ve used a...

Added 2 days ago

Grant TrustPilot 5 Star

This is the third car I’ve had through Rivervale - fantastic service - thanks to the whole team for a great experience.

Added 3 days ago

Martin Russell TrustPilot 5 Star

Excellent service from Megan Taylor and the team. Will use again when I replace my next car

Added 4 days ago

Andrew TrustPilot 5 Star

I recently leased a Toyota from Rivervale and found Jordan to be ever so helpful. Even when he was in a meeting he would even text to tell me...

Added 9 days ago

Customer TrustPilot 5 Star

Really friendly and informative and very quick to respond.

Added 10 days ago

Customer TrustPilot 5 Star

I cant recommend Rivervale highly enough. James was so helpful throughout. He responded to my email request first thing the next morning and...

Added 13 days ago

Robert Collin TrustPilot 5 Star

Great service from Megan and all at Rivervale: friendly, professional and made the process as simple as possible. Unfortunately there was a delay...

Added 16 days ago

Scott TrustPilot 5 Star

As a returning customer I found Rivervale's service fantastic - they looked after everything for me, kept me fully informed of what was happening...

Added 19 days ago

Dave TrustPilot 5 Star

I popped down to Rivervale show room to enquire about leasing a car. Abbie sat down with me and went through my options, I had a car in mind...

Added 20 days ago

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