Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52994 Verified Reviews

Ash TrustPilot 5 Star

Dealt with James with my lease on a new Qashqai. Whole process was easy and well organised with no fees. Car was delivered by the dealer. Would...

Added 15 hours ago

MJR TrustPilot 5 Star

Excellent customer service 😊

Added 17 hours ago

Lucy Somerville TrustPilot 5 Star

I dealt with Jim for the second time leasing a car and he has always been so helpful and professional. I would definitely recommend Rivervale...

Added 17 hours ago

Anil TrustPilot 5 Star

Excellent service from start to finish. The Rivervale team where attentive across the whole process and would fully recommmend

Added 18 hours ago

Laura TrustPilot 5 Star

Very helpful staff who offer excellent customer service. Thanks again

Added 20 hours ago

Robin TrustPilot 5 Star

A quick and easy process ending up with the right car in the right timeframe at the right price.

Added 7 days ago

Diana TrustPilot 5 Star

Jake was as attentive as ever. It was great dealing with him again.

Added 8 days ago

Garry Stakalls TrustPilot 5 Star

This was my first time leasing a car and the whole process from start to finish was very smooth and easy to complete. Cant fault it and would...

Added 9 days ago

Richard TrustPilot 5 Star

I have been with Rivervale for the last three and a bit years. I deal with two of the most helpful members of staff you could wish for. Despite...

Added 9 days ago

Mark TrustPilot 5 Star

Brilliant service. Could not be more helpful. Would definitely recommend

Added 9 days ago

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