Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

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Trustpilot LogoExcellent - 99 out of 1001869 Verified Reviews

Kev And Pol Watson, Happy... TrustPilot 5 Star

From start to finish, it was an absolute pleasure to deal with Rivervale Leasing. Thoroughly professional and an excellent deal as well. It's...

Added 21 hours ago

Julia Elliott TrustPilot 5 Star

Very happy with the leasing , service and most important my new car. Fabulous

Added 4 days ago

Zakir Malik TrustPilot 5 Star

I have had a great experience with this company and they went above and beyond to ensure that i received the perfect car for me. Abbie was...

Added 5 days ago

David TrustPilot 5 Star

Needing a car fairly quickly, I called Rivervale and spoke to Jim Mercer. He was so helpful, friendly and informative and answered every single...

Added 6 days ago

Mike White TrustPilot 5 Star

Excellent service. Cheapest deal when compared to many others for the car I wanted. Delivered on time and as required. Would recommend.

Added 8 days ago

Customer TrustPilot 5 Star

very good service and communication Car arrived on time on the day agreed. would definitely recommend this company

Added 9 days ago

THOMAS24 TrustPilot 5 Star

Fantastic service from Rivervale and Kyle McWilton. Just a shame that the supplying dealer let them down with their delivery service.

Added 9 days ago

James W TrustPilot 5 Star

Very efficient and detailed process between enquiring and receiving delivery of my vehicle. I would recommend Rivervale and Abbie and Ellie were...

Added 11 days ago

Paul Obrien TrustPilot 5 Star

Fantastic service from Jim M of Rivervale. I had a very tight timeline and very specific requirements that were a challenge to Jim, we had a...

Added 11 days ago

Neel Patel TrustPilot 5 Star

I ordered a brand new Range Rover evoque from Rivervale and must say I was impressed with the service Jim provided. Through the process he was...

Added 11 days ago

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