Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 5 out of 52150 Verified Reviews

Jamie TrustPilot 5 Star

Can't thank Abbie and Ellie enough! From start to finish, both Abbie and Ellie were amazing. Abbie helped me find my dream car and guided me...

Added 6 hours ago

Keith TrustPilot 5 Star

From start to finish the guys at Rivervale provided an impeccable service. To do this in such difficult and unusual circumstances is a testament...

Added 14 hours ago

Valeria Vaz TrustPilot 5 Star

Amazing team. Jake did everything he could to get me a car in this pandemic situation. Very professional team. I highly recommend this compa...

Added 18 hours ago

Ross Clark TrustPilot 5 Star

This was the first time I had leased a car, having had company cars before now. Using Rivervale meant that I had someone to help me at all stages...

Added 2 days ago

Customer TrustPilot 5 Star

Excellent service! Everyone we dealt with was great and helped me to find the best deal to meet my needs. All the paperwork etc was easy to...

Added 3 days ago

Matt TrustPilot 5 Star

Great service and communication. I was always kept up to date on the car and all queries answered quickly. No admin fee which is brilliant

Added 4 days ago

PGC, London TrustPilot 5 Star

Having leased through various companies over the last 10 years, I tried Rivervale for the first time. I am happy to report that they were the...

Added 4 days ago

Customer TrustPilot 5 Star

Happy with all aspects of the service provided.

Added 6 days ago

Simon Fyfe TrustPilot 5 Star

The service and communication we received from Rivervale was first class. Special thanks to Abbie & Ellie who kept us fully informed throughout...

Added 6 days ago

Mark TrustPilot 5 Star

After visiting two seperate main dealers and finding them pretty unhelpful once they realised I was after a company vehicle (having to chase...

Added 6 days ago

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