Rivervale leasing - Mission statement

Mission statement

Our Mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true consumer value. We will treat our customers as we would want to be treated, helping them to find the most suitable option for their transportation needs.

By doing this we will create an environment which fosters continued growth and recognises the contributions of our employees and we will encourage our team members to succeed and to improve themselves. Our aim is to create a fun, friendly and family atmosphere but not forgetting our professionalism.

We will create and maintain a presence in the community. We will be active in both local and regional organisations and activities. We want to be our customers life-long provider of choice for vehicle sales and aftersales service products.

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52570 Verified Reviews

Alan Nicholls TrustPilot 5 Star

Great service from start to finish. Many thanks to all the staff especially Abbie Ellie and Megan. Well pleased with my new Kuga, will only be...

Added 11 hours ago

Robert Newman TrustPilot 5 Star

Easy to arrange, friendly service and super simple. Would definitely use again.

Added 5 days ago

David Wright TrustPilot 5 Star

Good rates, fantastic admin process and on time delivery, I couldn't have asked for better service

Added 6 days ago

Mark Furssedonn TrustPilot 5 Star

A fantastic experience from start to finish. Everything was clearly explained by Abbie Cashman. This is the third car I have leased through...

Added 7 days ago

Gareth Rooney TrustPilot 5 Star

Excellent experience all round would recommend and use again

Added 7 days ago

Mr P TrustPilot 5 Star

Friendly and helpful staff. Explained the process thoroughly which meant that from ordering to delivery was less than two weeks

Added 7 days ago

Martyn Davis TrustPilot 5 Star

Having been let down by another leasing company - ordered the wrong car - and needing to get something sorted out as a matter of urgency to meet...

Added 8 days ago

Sim Azad TrustPilot 5 Star

First time using PCHP for a car, Jake was very helpful and sorted a good price for me. Even went on to ensure the car was the colour I wanted...

Added 8 days ago

Harry Stockbridge TrustPilot 5 Star

Fantastic experience again with Rivervale. Having finished a 3 year lease, which was my first experience of leasing, there was no doubt I’d...

Added 9 days ago

Andrew Lillie TrustPilot 5 Star

Great service and great communication by James and the team. Great aftercare, couldn't fault the whole process. Will come back and recommend...

Added 10 days ago

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