Use of the Rivervale Website
Information on Our Website
Vehicle Specification and Information
Unless otherwise stated, all advertised prices include;
Cancellation Charges (only applicable to PLC and Limited Companies)
Should you cancel your order, Rivervale Contract Hire and Leasing reserve the right to charge a cancellation fee of £500 plus VAT (only applicable to PLC and Limited Companies).
Customer Order Price Protection (COPP)
Once a vehicle order is placed and contracted in the customer’s name with the respective manufacturer, most manufacturers will offer COPP. This will ensure that based on extended delivery timescales, the order will not be subject to any further price increases or rental changes once contracts have been completed.
However, there are certain manufacturers who do NOT offer COPP, and therefore should the vehicle be subject to a price increase whilst awaiting the vehicle to be built (or in some cases be built as a revised model year specification), this cost will be passed on to the customer and the lease rental requoted. Alternatively, you will be able to cancel the vehicle order without cost in these instances.
Manufacturers who offer COPP can change on a regular basis, so please speak to your account manager for any further clarification required.
1.Before the delivery of the vehicle, we require a clear copy of the driver of the vehicle’s driving licence and proof of address for the business or hirer in the form of utility bill dated within the last 90 days.
2.Payment terms: the initial rental and damage deposit will be collected prior to delivery. Regular payments will be taken by direct debit.
3.If payment is not made by the due date, Rivervale Cars Ltd reserve the right to repossess the vehicle immediately and any associated charges and outstanding payments will be charged to the hirer of the vehicle.
4.The vehicle must be covered on the hirer’s fully comprehensive insurance policy. Rivervale Cars Ltd requires a copy of the insurancecertificate prior to delivery of the vehicle.
5.Customers are responsible for any parking and motoring offences. These will incur a £25.00 + VAT Administration Fee per fine.
6.The hirer is responsible for any London Congestion charges, Low Emission Zone charges, and Dart Tunnel charges.
7.The vehicle is to be maintained by the hirer and the rental covers fair wear only. Hirers of the vehicle are responsible for tyre damage, puncture and blowout. Windscreen replacement or repairs are the hirer’s responsibility.
8.The driver should make routine inspections of the vehicle to ensure it is kept in good working order: for example, oil and water and coolant levels, front and rear windscreen washer fluid and tyre pressures.
9.The vehicle should be treated with due care and respect and the driver should ensure that it is always locked and protected by its anti-theft devices when it is parked or left unattended.
10.Abortive delivery & collection will be invoiced at £35.00 + VAT per incident
11.On delivery of the vehicle, the Hirer/Driver should check the vehicle carefully for damage such as scratches in the bodywork. Make a note on the paperwork to avoid any charges at the end of the hire.
12.Vehicles must be returned with the required amount of fuel – i.e. full or not with the warning light on (as delivered to the customer) unleaded petrol & diesel are charged at £0.40 + VAT on top of the pump price for any top up required.
13.It is illegal to use a handheld mobile phone while driving any vehicle.
14.No smoking is allowed in the vehicle. If we reasonably think that smoking has happened in the vehicle there may be a cleaning fee to pay up to £85+VAT.
15.Rivervale Cars Ltd does not accept any liability for personal belongings in the vehicle. The Hirer should also ensure that all personal belongings are removed prior to collection of the vehicle. We accept no liability for belongings which are left in the vehicle after collection.
16.The Hirer/Driver agrees not to take the vehicle out of the UK without our express written permission. If permission is granted you will be issued with a Vehicle on Hire Certificate (VE103B). The driver is responsible for being aware of and complying with the driving laws and regulations of other countries.
17.No alterations can be made to the vehicle (e.g. do not fit roof or bike racks, tow bars, winter tyres).
18.The vehicle must be driven in accordance with all applicable road traffic laws and regulations and any relevant local laws and driving regulations.
19.The vehicle should never be driven under the influence of alcohol, hallucinatory drugs, narcotics, barbiturates, other illegal drugs or any other substance (whether legal or illegal) that is liable to impair driving ability.
Registration and Delivery
Excess Mileage Charges
Excess mileage charges can vary from each vehicle. Any charges relating to excess mileage on your requested contract will be provided in advance for you to accept.
Damage Recharge Costs
In Car Connected Services
Worldwide Harmonised Light Vehicle Test Procedure (WLTP)
Orders with Rivervale are subject to amendments and specification adjustments following the implementation of the new WLTP guidelines. These may affect both recorded fuel consumption guideline figures, CO2 emissions and taxation class. The changes may also impact on costs to annual Road Fund Licences, Benefit in Kind and subsequent monthly rentals quoted.
NO BREXIT DEAL
In the event that the UK government agrees a "No Deal Brexit" on 31st December 2020, it is very likely World Trade Organisation (WTO) terms will immediately apply on goods imported into the UK, or at least until a trade agreement is agreed with the specific country in question.
The WTO tariff on new cars coming into the Country is 10%. Some vehicle manufacturers are planning to honour the cost of this tariff should it be applied, however, many are confirming that the price of their vehicles will rise on the basis it is a tax, and therefore outside of their control.
Therefore please note the following : -
FOR ALL NEW VEHICLE ORDERS WITH A FORECAST DELIVERY DATE AFTER 31st December 2020 - If the manufacturer’s recommended price for the vehicle in question is increased due to additional import tariffs resulting from 'No Brexit', the amount of the increase shall be notified to the Customer. The Customer shall have the right to cancel the contract within 14 days or accept the revised price.
Excellent - 4.9 out of 5 3453 Verified Reviews
Abbie was great and kept me informed all the way - trader took a bit of time to pay but all good Thanks so much Abbie
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