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TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Charlie Wakefield

I have got my cars from rivervale....
I have got my cars from rivervale everytime and couldn’t recommend a better place to get a car. Always a top service and I have got my cars through Jordan Nailard each time and he always finds me the right one!

View ReviewAdded 2 days ago

Lois Groves

Jim mercer senior account manager was….
Jim mercer senior account manager was very helpful helping me sort out my van and I would recommend other people to go there as well 😀😀

View ReviewAdded 3 days ago

Jay

Easy efficient and great value.
Rob at rivervale was great the whole way through our dealings. I had a million questions and queries regarding the car and spec and nothing was to much trouble. The paperwork side of things that can sometimes be a pain and...

View ReviewAdded 3 days ago

Nicole Rees

This is my second time leasing a car….
This is my second time leasing a car through Rivervale. They make the process from start to finish very easy, even down to handing over the old car and collecting the new one at the same time. Jake always kept us updated...

View ReviewAdded 3 days ago

Paul Edwards

Amazing service.
Amazing service from Rob Semple. Helpful and efficient. Always available when we needed him. Thank you.

View ReviewAdded 3 days ago

Dal Gill

Above and beyond service from….
Above and beyond service from Rivervale. I had the pleasure of dealing with Jake Zeegen - senior account manager. From the onset he has been conscientious and diligent in every aspect of this leasing process. He secured us...

View ReviewAdded 3 days ago

Alan White

Rivervale does it again.........
My last 2 cars have been arranged through Rivervale and I will certainly be going back in a few years. Again the first class service made the experience straightforward and at no time did I feel let down or disappointed...

View ReviewAdded 3 days ago

George Flegg

Very professional and friendly service….
Very professional and friendly service would definitely recommend

View ReviewAdded 4 days ago

Ian

I found the service provided by Rivervale to be excellent..
I found the service provided by Rivervale to be excellent, efficient and very helpful, and I secured the vehicle I was looking for within just over three weeks. Kyle Mcwilton dealt with my vehicle lease arrangements throughout...

View ReviewAdded 4 days ago

Customer

Excellent.
Dealt with Rob who arranged my new van for me. He was excellent and went out of his way to help me out. Couldn’t recommend them more.

View ReviewAdded 4 days ago

Nina Haydon

Great experience with sincere people who made the transition easy!.
Great experience with sincere people - thanks very much.

View ReviewAdded 4 days ago

Claire Adams

I have been supported with quick.
I have been supported with quick, honest advise from start to finish when leasing my new Audi. Rivervale made me feel like a valued customer throughout.

View ReviewAdded 4 days ago

Chris

I found Rivervale to be very….
I found Rivervale to be very competative when looking at the Hot Deals and very responsive. Great Customer Service and very friendly to boot. I received exceptional service and support throughout the arrangement of my vehicle...

View ReviewAdded 5 days ago

Customer

Can't find fault.
From a competitive price to a seamless ordering, confirmation and delivery, the Rivervale service was exemplary. Any questions were dealt with quickly and efficiently and the vehicle was delivered on time. Kyle, Lydia and...

View ReviewAdded 6 days ago

Keith Ross

Great service throughout.
Daniel and Ellie were supportive throughout the process from initial enquiry through to delivery of car today. Daniel kept me informed on delivery timescales. The car was delayed due to manufacturing capacity (nothing to...

View ReviewAdded 8 days ago

Rita

Very happy with Daniel who sorted….
Very happy with Daniel who sorted everything out for us. Very good service, very polite and kept us informed.

View ReviewAdded 9 days ago

Chris

Impeccable all the way through.
Impeccable all the way through. Helpful, informative and kept in regular contact throughout. Everyone was really nice to deal with when I went to collect the vehicle too. Superb

View ReviewAdded 10 days ago

Kieran

Very helpful and very quick to respond..
Very helpful and very quick to respond.

View ReviewAdded 11 days ago

Chesters Food Distribution Limited

Absolutely fantastic service by Jake at….
Absolutely fantastic service by Jake at Rivervale. Found the best deals market wise, kept us in the loop throughout the process and clarified all questions speedily and jargon free. Definitely referrals and repeat custom...

View ReviewAdded 12 days ago

Customer

Great customer service.
Great customer service, kept informed at each stage of the process

View ReviewAdded 16 days ago

More from our blog…

Excellent 99 / 100

1504 Verified Reviews

Charlie Wakefield

I have got my cars from rivervale everytime and couldn’t recommend a better place to get a car. Always a top service and I have got my cars...

Added 2 days ago

Lois Groves

Jim mercer senior account manager was very helpful helping me sort out my van and I would recommend other people to go there as well 😀...

Added 3 days ago

Jay

Rob at rivervale was great the whole way through our dealings. I had a million questions and queries regarding the car and spec and nothing was...

Added 3 days ago

Nicole Rees

This is my second time leasing a car through Rivervale. They make the process from start to finish very easy, even down to handing over the old...

Added 3 days ago

Paul Edwards

Amazing service from Rob Semple. Helpful and efficient. Always available when we needed him. Thank you.

Added 3 days ago

Dal Gill

Above and beyond service from Rivervale. I had the pleasure of dealing with Jake Zeegen - senior account manager. From the onset he has been...

Added 3 days ago

Alan White

My last 2 cars have been arranged through Rivervale and I will certainly be going back in a few years. Again the first class service made the...

Added 3 days ago

George Flegg

Very professional and friendly service would definitely recommend

Added 4 days ago

Ian

I found the service provided by Rivervale to be excellent, efficient and very helpful, and I secured the vehicle I was looking for within just...

Added 4 days ago

Customer

Dealt with Rob who arranged my new van for me. He was excellent and went out of his way to help me out. Couldn’t recommend them more.

Added 4 days ago

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