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TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Brian

Point of contact throughout was Jake….
Point of contact throughout was Jake Zeegen who couldn’t have been more helpful and upbeat.The rest of the staff were also helpful.I fully understand that with the cars delivery the input from Rivervale is now complete...

View ReviewAdded 1 hour ago

Richard Harris

First time leasing..
Really excellent service and everyone was really helpful and responsive to my emails. It's lovely to have a new car and what impressed me most was that there was no pressure from the team and I felt in control of decisions. Well...

View ReviewAdded 9 hours ago

Mr Tony Empson

Great services and professional.
Great services and professional

View ReviewAdded 21 hours ago

Max D-S

Straightforward.
Straightforward, with no last minute nasty surprises.

View ReviewAdded 24 hours ago

Shona Smith

Fantastic friendly, personal and professional service!.
My first experience with Rivervale and I have been very impressed! Jim has been brilliant to deal with and made the process really easy. I am a perfectionist who expects high standards as wasn’t disappointed..... Fantastic...

View ReviewAdded 3 days ago

Alan Williams

I had never used rivervale or leased a….
I had never used rivervale or leased a car before but Jim and his team made it so easy and stress free it was easy. I was the awkward customer who couldn't choose what car i wanted but Jim and his team were patient and really...

View ReviewAdded 4 days ago

Paul Dickens

New Car Leasing.
Highly recommended. Very fast efficient service at very competative rate. Car was quoted, selected and approved all within half a day. Documentation process through using online portal made things really simple and effic...

View ReviewAdded 4 days ago

Ben P

Highly recommended for business leasing..
I'd registered with Rivervale to get email notifications of their best deals. When it came to changing our business lease car I contacted them straight away and they promptly found the exact car we were looking for as our...

View ReviewAdded 5 days ago

David

Mercedes CLA.
From start to finish the service from Jim was excellent. When I asked for a quote I received them very quickly and after making the decision on the Mercedes CLA it was straight forward. I would recommend Rivervale.

View ReviewAdded 5 days ago

Richard Squires

Jim was incredibly helpful and even….
Jim was incredibly helpful and even checked up on my delivery whilst on paternity leave!

View ReviewAdded 5 days ago

Dave Lane

Rivervale and Jim Mercer are an….
Rivervale and Jim Mercer are an exceptional team, extremely professional and have gone over and above in supporting me with supplying a new company vehicle. I cannot rate this company highly enough and with people like...

View ReviewAdded 5 days ago

Hannah

Great service from the Rivervale Team.
Great service from the Rivervale Team. No need to traipse around numerous garages/forecourts, just one discussion to look at various options. Loving our new Car. Thank you.

View ReviewAdded 6 days ago

Customer

Fantastic from start to finish..
Fantastic from start to finish.

View ReviewAdded 6 days ago

Customer

Very helpful efficient and stress free….
Very helpful efficient and stress free process from start to finish

View ReviewAdded 6 days ago

Customer

Great service and the best price around..
Great service and the best price around.

View ReviewAdded 7 days ago

Mr Andrew Boughtwood

Very quick and easy process.
Very quick and easy process, couldn’t fault it. On my third lease now and has been brilliant every time.

View ReviewAdded 7 days ago

Sukh

Excellent and Professional.
Dealt with Jake Zeegen on a new lease deal. Very professional and good communication throughout the process. Vehicle delivered on time. Having dealt and spoken to a fair few leasing companies from the web (and there are many...

View ReviewAdded 8 days ago

Customer

Really good experience with Rivervale.
Really good experience with Rivervale. Good communication and the process was managed well. Would happily use again and looking forward to enjoying the car for the next few years.

View ReviewAdded 11 days ago

Brychan Todd

Great customer service.
I have recently received my company lease car through Rivervale. Very happy with the quote, service and the end result. Kyle McWilton and Lydia Pemberton, could not of been more helpful and ensured that my car was receive...

View ReviewAdded 12 days ago

Lynda Racz

Brilliant service.
We went to Rivervale to lease Hybrid cars for our company CrabShack Ltd, we received nothing short of excellent service all the way through the process. We where new to leasing and Rob Semple, our leasing guy at Rivervale...

View ReviewAdded 13 days ago

More from our blog…

Excellent 99 / 100

1759 Verified Reviews

Brian

Point of contact throughout was Jake Zeegen who couldn’t have been more helpful and upbeat.The rest of the staff were also helpful.I fully...

Added 1 hour ago

Richard Harris

Really excellent service and everyone was really helpful and responsive to my emails. It's lovely to have a new car and what impressed me most...

Added 9 hours ago

Mr Tony Empson

Great services and professional

Added 21 hours ago

Max D-S

Straightforward, with no last minute nasty surprises.

Added 24 hours ago

Shona Smith

My first experience with Rivervale and I have been very impressed! Jim has been brilliant to deal with and made the process really easy. I...

Added 3 days ago

Alan Williams

I had never used rivervale or leased a car before but Jim and his team made it so easy and stress free it was easy. I was the awkward customer...

Added 4 days ago

Paul Dickens

Highly recommended. Very fast efficient service at very competative rate. Car was quoted, selected and approved all within half a day. Documentation...

Added 4 days ago

Ben P

I'd registered with Rivervale to get email notifications of their best deals. When it came to changing our business lease car I contacted them...

Added 5 days ago

David

From start to finish the service from Jim was excellent. When I asked for a quote I received them very quickly and after making the decision...

Added 5 days ago

Richard Squires

Jim was incredibly helpful and even checked up on my delivery whilst on paternity leave!

Added 5 days ago

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