TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 4.9 out of 5 2392 Verified Reviews

Claire Ward TrustPilot 5 Star

Rivervale πŸ‘Œ.
I contacted Rivervale shortly after Christmas to enquire about a lease deal on the Ford Kuga. I very quickly had a call back from a gentleman called Jordan, who through this whole process has been amazing. He literally...

View ReviewAdded 2 days ago

JAMES GRAY TrustPilot 5 Star

Impressive.
Great service from Jim and Megan...I was kept in the loop at all times and they delivered big-time. Would highly recommend

View ReviewAdded 3 days ago

Mrs Susan Holliman TrustPilot 5 Star

Quick and easy transaction.
Quick and easy transaction very good communication/service Would certainly recommend to all

View ReviewAdded 3 days ago

Nick Mullin TrustPilot 5 Star

The whole process was awesome from….
The whole process was awesome from start to finish. Jim and Megan were great and even got a nice courtesy call to check it arrived ok πŸ‘Œ

View ReviewAdded 3 days ago

KG TrustPilot 5 Star

Great Service.
Great communications and updates on progress. Very happy with Rivervale service and will happily recommend them to others.

View ReviewAdded 4 days ago

Steve Mc TrustPilot 5 Star

A great leasing company.
Just leased a new BMW from these guys. Really easy to deal with. Jake especially, but everyone else I dealt with were efficient and friendly. Also really pleased with the car!

View ReviewAdded 6 days ago

Hemlata Parmar TrustPilot 5 Star

First time lease.
First time I have done a lease. The contact from the sales person was great. We knew our car, the sales person found a great deal. Process after simple and explained to us. Smooth process all the way to delivery

View ReviewAdded 7 days ago

Jon TrustPilot 5 Star

Jim and the team were knowledgeable.
Jim and the team were knowledgeable, friendly and provided regular updates . It was a pleasure to do business with this company. 100% reliable.

View ReviewAdded 11 days ago

Steve Poore TrustPilot 5 Star

Leased a second car via Riverale.
Leased a second car via Riverale, a Polsar 2, good rates, good service.

View ReviewAdded 11 days ago

Lara TrustPilot 5 Star

Efficient and friendly service.
The team at rivervale are lovely, really helpful and try hard to find you the vehicle you need at the best price. The turn around was fast and efficient and communication excellent. Highly recommend them.

View ReviewAdded 15 days ago

Alan Jenkins TrustPilot 5 Star

Great all round service.
Great all round service

View ReviewAdded 16 days ago

Becky Morrison TrustPilot 5 Star

Great service on my first lease car.
After finding the car lease deal online I was able to speak to Jake from rivervale. Jake was able to find me a really good deal and kept me updated throughout the sign up process. I found rivervale to be very professional...

View ReviewAdded 16 days ago

S Roberts TrustPilot 5 Star

Polite, helpful and efficient service..
This was our first time leasing a car. Jake and Lydia were both helpful and efficient throughout the whole process. I would definitely recommend Rivervale to friends considering leasing a car.

View ReviewAdded 24 days ago

Ryan Kearns TrustPilot 5 Star

Great Customer Service.
Great customer service from Jordan and the company as a whole. Always available to answer any queries - would definitely recommend!

View ReviewAdded 24 days ago

Susan Atkinson TrustPilot 5 Star

Excellent service from start to finish.
Excellent service from start to finish. Jake was very helpful in finding me my car at the best price. He was very helpful & knowledgeable , I would not hesitate in recommending him to friends & would definitely call him when...

View ReviewAdded 24 days ago

Andrew TrustPilot 5 Star

Great service provided to find me the….
Great service provided to find me the car I wanted at the lowest price. Jordan really helped me find the car and get me it delivered with a couple of weeks. I will definitely be using them again and would recommend to an...

View ReviewAdded 25 days ago

AndyP TrustPilot 5 Star

Excellent Service.
Excellent Service, very helpful at all times, would highly recommend

View ReviewAdded 27 days ago

Kerri Asker TrustPilot 5 Star

Good service.
Found James to be super helpful, carefully listened to my requirements and budget. Whilst during the pandemic did all he could to ensure delivery was completed for when I needed it. Thank you

View ReviewAdded 28 days ago

Chris TrustPilot 5 Star

Great Service..
Great Service. You can ask many questions and are always helpful regardless whom I spoke with. I hope to use them in the near future again.

View ReviewAdded 29 days ago

Max McAllister TrustPilot 5 Star

Great car at a great price..
Thanks to Jim Mercer and team for sorting my Kuga ST line X First Edition. Lovely motor for my 2 hour daily commute & lovely colour too. Thanks for your patience with all my questions.

View ReviewAdded 31 days ago

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52392 Verified Reviews

Claire Ward TrustPilot 5 Star

I contacted Rivervale shortly after Christmas to enquire about a lease deal on the Ford Kuga. I very quickly had a call back from a gentleman...

Added 2 days ago

JAMES GRAY TrustPilot 5 Star

Great service from Jim and Megan...I was kept in the loop at all times and they delivered big-time. Would highly recommend

Added 3 days ago

Mrs Susan Holliman TrustPilot 5 Star

Quick and easy transaction very good communication/service Would certainly recommend to all

Added 3 days ago

Nick Mullin TrustPilot 5 Star

The whole process was awesome from start to finish. Jim and Megan were great and even got a nice courtesy call to check it arrived ok πŸ‘Œ

Added 3 days ago

KG TrustPilot 5 Star

Great communications and updates on progress. Very happy with Rivervale service and will happily recommend them to others.

Added 4 days ago

Steve Mc TrustPilot 5 Star

Just leased a new BMW from these guys. Really easy to deal with. Jake especially, but everyone else I dealt with were efficient and friendly...

Added 6 days ago

Hemlata Parmar TrustPilot 5 Star

First time I have done a lease. The contact from the sales person was great. We knew our car, the sales person found a great deal. Process after...

Added 7 days ago

Jon TrustPilot 5 Star

Jim and the team were knowledgeable, friendly and provided regular updates . It was a pleasure to do business with this company. 100% relia...

Added 11 days ago

Steve Poore TrustPilot 5 Star

Leased a second car via Riverale, a Polsar 2, good rates, good service.

Added 11 days ago

Lara TrustPilot 5 Star

The team at rivervale are lovely, really helpful and try hard to find you the vehicle you need at the best price. The turn around was fast and...

Added 15 days ago

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