TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 4.9 out of 5 2728 Verified Reviews

Carol TrustPilot 5 Star

Jake has been my sales executive for….
Jake has been my sales executive for the second time for over 5 years. I would not use anyone else, he is professional, informative and always reacts very quickly to any problems that arise. A credit to your organisatio...

View ReviewAdded 9 hours ago

Reece Gayler TrustPilot 5 Star

Excellent Team.
The team at Rivervale are absolutely fantastic; and now I'll explain why. For one, my account manager Jordan was consistent with his contact and was always willing to go the extra mile to ensure I got the car I was hoping...

View ReviewAdded 10 hours ago

Louise TrustPilot 5 Star

Excellent Service.
From start to finish the team at Rivervale have been fantastic. Whole transaction was handled smoothly and I’m absolutely delighted with the car delivered to me this morning right on schedule.

View ReviewAdded 15 hours ago

Ayhan Suleyman TrustPilot 5 Star

Great service yet again!!.
Having dealt with Jake at Rivervale before for my leasing needs, naturally he was the first person I wanted to approach for another leasing deal. The whole process from start to finish was so unbelievably easy. I recently...

View ReviewAdded 3 days ago

Natalie TrustPilot 5 Star

Great service.
Very easy process from start to finish. Knowledgeable and helpful staff. Would not hesitate to use again.

View ReviewAdded 3 days ago

Jeffery Norris TrustPilot 5 Star

This company brought me back to life.
This company brought me back to life. Many thanks to the team from Richard and Kathy for their super prompt work. They are very good and treated my case with great care.

View ReviewAdded 4 days ago

Joseph Malone TrustPilot 5 Star

They are definitely professionals in….
They are definitely professionals in their field. I'm so glad I found them. I advise you this company and its service!

View ReviewAdded 4 days ago

David Evans TrustPilot 5 Star

I am infinitely grateful to them for….
I am infinitely grateful to them for everything. I'm so glad I found them. Now you know who to turn to for help.

View ReviewAdded 4 days ago

Jacob Allen TrustPilot 5 Star

I am infinitely grateful to them for….
I am infinitely grateful to them for everything. I am happy to have found them and happy to have seen my money. I really want to recommend you this company if you find yourself in a similar situation.

View ReviewAdded 5 days ago

Maxine Garcia TrustPilot 5 Star

Thanks to them.
Thanks to them! They worked very hard, not laying hands and being able to return everything to me. They are very good and treated my case with great care.

View ReviewAdded 6 days ago

Stuart TrustPilot 5 Star

Absolutely flawless service..
Absolutely flawless service. Vehicle delivered in immaculate condition. Help on hand 24/7 throughout from Ellie and Jordan. Couldn't be happier and would 100% recommend to anyone considering leasing a vehicle. Thank you ...

View ReviewAdded 7 days ago

David TrustPilot 5 Star

I cannot praise Jake and Lydia at Rivervale enough!!.
I cannot praise Jake and Lydia at Rivervale enough. Jake talked me through the various options, gave me sufficient time to consider the options, and was extremely helpful during a stressful time at work when I had to delay...

View ReviewAdded 9 days ago

Nathan TrustPilot 5 Star

Always so easy to deal with.
Always so easy to deal with, professional and reliable. I’ve used Rivervale for 3 vehicles now and will only use them in future. Jake especially has always been great.

View ReviewAdded 9 days ago

Lee TrustPilot 5 Star

Would highly recommend this company.
Would highly recommend this company, fast to respond to queries, never to much trouble. If you can find a good deal with Rivervale then dont be affaid to go for it. Will be returning myself when my lease expires. Thanks...

View ReviewAdded 9 days ago

Nigel GribbleCustomer TrustPilot 5 Star

Great company to deal with......
It's a good job all companies don't perform like Rivervale or we wouldn't have anything to complain about. Jake, Lydia and their colleagues were all so helpful. Together they all made aquiring my new car a seemless procedure,...

View ReviewAdded 10 days ago

Alex TrustPilot 5 Star

Outstanding level of service.
Outstanding level of service. Will definitely be using them going forward.

View ReviewAdded 10 days ago

Mrs Smith, West Midlands TrustPilot 5 Star

Great experience.
Great experience. Friendly, helpful staff who sorted out lease vehicle quickly and we're quick to respond to my many questions. Hopefully, this will continue over the next few years and beyond.

View ReviewAdded 15 days ago

Matthew Wennington TrustPilot 5 Star

Excellent service from start to finish.
Excellent service from start to finish. Clear communication and quick response to queries.

View ReviewAdded 15 days ago

Nigel Wilkinson TrustPilot 5 Star

Rivervale. Simply Brilliant.
Initially i went to Mercedes direct. Customer care abysmal, appointment double booked , no test drive, chased quote , promised rates not delivered. I went to Rivervale. Rates as per website , Far cheaper than Mercedes...

View ReviewAdded 20 days ago

Nigel Brindley TrustPilot 5 Star

Rivervale handled the leasing and….
Rivervale handled the leasing and supply of a Tesla and the service we had was outstanding. We were kept informed with progress and followed up after delivery. no issues at all.

View ReviewAdded 20 days ago

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52728 Verified Reviews

Carol TrustPilot 5 Star

Jake has been my sales executive for the second time for over 5 years. I would not use anyone else, he is professional, informative and always...

Added 9 hours ago

Reece Gayler TrustPilot 5 Star

The team at Rivervale are absolutely fantastic; and now I'll explain why. For one, my account manager Jordan was consistent with his contact...

Added 10 hours ago

Louise TrustPilot 5 Star

From start to finish the team at Rivervale have been fantastic. Whole transaction was handled smoothly and I’m absolutely delighted with the...

Added 15 hours ago

Ayhan Suleyman TrustPilot 5 Star

Having dealt with Jake at Rivervale before for my leasing needs, naturally he was the first person I wanted to approach for another leasing deal...

Added 3 days ago

Natalie TrustPilot 5 Star

Very easy process from start to finish. Knowledgeable and helpful staff. Would not hesitate to use again.

Added 3 days ago

Jeffery Norris TrustPilot 5 Star

This company brought me back to life. Many thanks to the team from Richard and Kathy for their super prompt work. They are very good and treated...

Added 4 days ago

Joseph Malone TrustPilot 5 Star

They are definitely professionals in their field. I'm so glad I found them. I advise you this company and its service!

Added 4 days ago

David Evans TrustPilot 5 Star

I am infinitely grateful to them for everything. I'm so glad I found them. Now you know who to turn to for help.

Added 4 days ago

Jacob Allen TrustPilot 5 Star

I am infinitely grateful to them for everything. I am happy to have found them and happy to have seen my money. I really want to recommend you...

Added 5 days ago

Maxine Garcia TrustPilot 5 Star

Thanks to them! They worked very hard, not laying hands and being able to return everything to me. They are very good and treated my case with...

Added 6 days ago

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