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TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Wills

Really friendly and no hassle.
Really friendly and no hassle. When I decided what I wanted I emailed Kyle late in an evening (we’re all busy) and was surprised to get a response as I was expecting it would be in the morning. If anything regular updates...

View ReviewAdded 2 days ago

Alex

Great customer service.
Great customer service, everyone was extremely helpful, Jim especially.

View ReviewAdded 2 days ago

Dean

I normally don’t write reviews.
I normally don’t write reviews, but I’m this case , Jim mercer was Outstanding in his professionalism. Keeping me fully informed thoughout. I would fully recommend them. Dean w

View ReviewAdded 2 days ago

Paul Evans

Fantastic service by Jordan.
Fantastic service by Jordan, I went to these guys because they were top on TrustPilot and I soon found out why. There was absolutely no messing at all, I had the car ordered within about one hour and then delivered to my...

View ReviewAdded 2 days ago

Charlie Hanbury

Outstanding Customer Service.
Kyle was my account manager. Very professional throughout the whole process and a pleasure to do business with. The final result was my old car was taken away as part exchange and the new car delivered within an hour of each...

View ReviewAdded 3 days ago

Mr Robin Greenwood

Kyle and Lydia at Rivervale have been….
Kyle and Lydia at Rivervale have been nothing short of superb!! From the initial enquiry, sourcing the car for me through to delivery and follow up, it really has been excellent service from everyone. I would definitely...

View ReviewAdded 4 days ago

Victoria

Really helpful team.
Really helpful team, responsive and their follow up was great! All in all great experience.

View ReviewAdded 4 days ago

Customer

Top quality service.
Top quality service! Highly recommended! Thanks!

View ReviewAdded 5 days ago

Sianne Wilson

A very positive experience.
My experience has only been positive with Rivervale. They were able to find the perfect price for my required model and Abbie remained helpful and professional at all times. I will definitely be using them again in the future...

View ReviewAdded 5 days ago

Tas

Brilliant service.
Brilliant service, fast and efficient, recommended highly. Tas Katsouris

View ReviewAdded 6 days ago

Saul Grant

New Car.
Couldn’t be happier with the Car, Jake Zeegan helped non stop with all my needs and I’m glad everything was sorted!

View ReviewAdded 6 days ago

Trevor Joseph

Ok to be honest I had tried other….
Ok to be honest I had tried other companies before and their service not very good until I phoned Rivervale. And spoke to Jake absolutely brilliant gave me options. On this as this for me was a big decision for me and . And...

View ReviewAdded 8 days ago

Billy

Excellent service.
Excellent service. Jake couldn't have been more helpful and was very quick in responding to my queries.

View ReviewAdded 9 days ago

Customer

I excellent service always available….
I excellent service always available would recommend asking for Kyle outstanding

View ReviewAdded 10 days ago

Simon

Great service from start to finish.
Great service from start to finish

View ReviewAdded 10 days ago

Romi

Jake and his team were superb….
Jake and his team were superb throughout the whole process. We are over the moon with our new vehicle and the deal we got. Thanks Jake and co. All the best.

View ReviewAdded 11 days ago

Sascha Stenning

Brilliant Service.
Brilliant Service - this was my the first time buying a new car and I literally had no idea what I was doing in regards to PCP and Lease plans ect. Abbie was really helpful and patient when I asked a million questions and...

View ReviewAdded 11 days ago

Customer

Very good customer service.
Very good customer service, Kyle took care of everything and the car was delivered as agreed.

View ReviewAdded 11 days ago

Chris Cottrill

Dealt with Jake.
Dealt with Jake, very informative professional and helpful. Never leased before but after this easy experience I will do the same with my new car.

View ReviewAdded 11 days ago

Daniel Woodhouse

Overall a great experience.
Overall a great experience. Would highly recommend. Daniel handled my order excellently.

View ReviewAdded 12 days ago

More from our blog…

Excellent 99 / 100

1408 Verified Reviews

Wills

Really friendly and no hassle. When I decided what I wanted I emailed Kyle late in an evening (we’re all busy) and was surprised to get a response...

Added 2 days ago

Alex

Great customer service, everyone was extremely helpful, Jim especially.

Added 2 days ago

Dean

I normally don’t write reviews, but I’m this case , Jim mercer was Outstanding in his professionalism. Keeping me fully informed thoughout...

Added 2 days ago

Paul Evans

Fantastic service by Jordan, I went to these guys because they were top on TrustPilot and I soon found out why. There was absolutely no messing...

Added 2 days ago

Charlie Hanbury

Kyle was my account manager. Very professional throughout the whole process and a pleasure to do business with. The final result was my old car...

Added 3 days ago

Mr Robin Greenwood

Kyle and Lydia at Rivervale have been nothing short of superb!! From the initial enquiry, sourcing the car for me through to delivery and follow...

Added 4 days ago

Victoria

Really helpful team, responsive and their follow up was great! All in all great experience.

Added 4 days ago

Customer

Top quality service! Highly recommended! Thanks!

Added 5 days ago

Sianne Wilson

My experience has only been positive with Rivervale. They were able to find the perfect price for my required model and Abbie remained helpful...

Added 5 days ago

Tas

Brilliant service, fast and efficient, recommended highly. Tas Katsouris

Added 6 days ago

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