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TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Keith Crabtree

Very good team.
Very good team, excellent communication and very efficient, would highly recommend Rivervale to anyone looking for a new vehicle.

View ReviewAdded 22 hours ago

Imran Raja

I have dealt with Jim now for over 2….
I have dealt with Jim now for over 2 months. Jim has been very professional, accommodating and kept me informed throughout the process - today I received the car as promised and Jim made the promise to call me to make sure...

View ReviewAdded 3 days ago

Christoph

Easy, brilliant and reliable.
Rivervale and in particular Jordan Nailand have taken excellent care of sorting my wife’s car. From choosing the vehicle to delivery it couldn’t have been better. Thanks a lot! C. Zimmermann

View ReviewAdded 4 days ago

Wayne Fulham

Can not recommend rivervale enough.
Can not recommend rivervale enough,Abbie was brilliant from start to finish as was all the other staff I dealt with. Thank you and all the best.

View ReviewAdded 5 days ago

Customer

Great service from kyle Mcwilton.
Great service from kyle Mcwilton. He was very efficient at finding us the perfect deal when I contacted him and managed to find us exactly what we had asked for within our budget very quickly. We were well informed with...

View ReviewAdded 5 days ago

John Hanrahan

First time leasing.
Secured an exceptional deal with Rivervale, really easy process from securing the vehicle right through to delivery. Great communication throughout with lead time updates provided immediately. My first time private leasing,...

View ReviewAdded 6 days ago

Stephen

Superb from start to finish.
Superb from start to finish! from dealing with all my questions promptly to delivery with no delays or hassle. All at a great price! Thanks to Jim Mercer & Catherine Helmer for all your help.

View ReviewAdded 6 days ago

Paul Holder

helpful and efficient.
helpful and efficient

View ReviewAdded 7 days ago

Carl W

Great service, great price and great car.
The whole process was easy and great. Price offered was really good and quick delivery. Beautiful car.

View ReviewAdded 7 days ago

Harj Bartle

My experience with Rivervale has been….
My experience with Rivervale has been excellent, the customer service I received by Jim Mercer was outstanding. His attention to detail was brilliant and I would be very happy to recommend his services to anyone who would...

View ReviewAdded 7 days ago

Stuart

Highly recommend.
I was very impressed with the team and the excellent communication throughout the process. Jordan was genuine and open and is clearly dedicated to delivering a great service to the customer. I would highly recommend.

View ReviewAdded 8 days ago

Customer

Very impressed with attentiveness….
Very impressed with attentiveness throughout the process of deciding on which policy and car to lease. With competitive pricing, it was an easy decision to go with Rivervale. Thanks to Jake.

View ReviewAdded 10 days ago

Luke Brystead

Daniel is a credit to the company.
Daniel is a credit to the company, he went above and beyond to help us find our car and then also after a little confusion the team helped to arrange a courtesy car also for us to use to get to wedding. Very grateful for...

View ReviewAdded 12 days ago

Customer

Wonderful service.
Wonderful service, friendly and professional. Rob and the team was great! Completely recommend Rivervale.

View ReviewAdded 12 days ago

Kevin N

Really good service.
Just had our new car delivered, efficient and seamless service. Will recommend this service and a big thanks to Daniel (and colleagues) for their sourcing, support and guidance. Also a really efficient website to complete...

View ReviewAdded 12 days ago

David Croker

Highly recommended....
Would thoroughly recommend Rivervale Leasing. Service from start to finish was excellent with clear communication throughout the process.

View ReviewAdded 13 days ago

Dave Greenwood

Excellent service.
Excellent service car found and delivered within 2 weeks

View ReviewAdded 13 days ago

Shane

Excellent experience !.
Top guys here. Made me feel welcome the second I stepped through the door unlike ford dinnages! Got offered tea and cold drinks straight away. Simon fuller it was a please dealing with you. Very professional . Highly recommended...

View ReviewAdded 14 days ago

Brendan

Excellent step by step support.
Excellent step by step support from the sales team. Went through several options, listened to my needs and found me the best deal I simply couldn't pass up. All while working to the short deadline I had and not the easiest...

View ReviewAdded 14 days ago

Mr Jonathan Wingrove

Excellent communication and service at Rivervale Leasing.
Excellent communication and service at all times, thank you Jordan.

View ReviewAdded 15 days ago

More from our blog…

Excellent 99 / 100

1641 Verified Reviews

Keith Crabtree

Very good team, excellent communication and very efficient, would highly recommend Rivervale to anyone looking for a new vehicle.

Added 22 hours ago

Imran Raja

I have dealt with Jim now for over 2 months. Jim has been very professional, accommodating and kept me informed throughout the process - today...

Added 3 days ago

Christoph

Rivervale and in particular Jordan Nailand have taken excellent care of sorting my wife’s car. From choosing the vehicle to delivery it couldn’t...

Added 4 days ago

Wayne Fulham

Can not recommend rivervale enough,Abbie was brilliant from start to finish as was all the other staff I dealt with. Thank you and all the ...

Added 5 days ago

Customer

Great service from kyle Mcwilton. He was very efficient at finding us the perfect deal when I contacted him and managed to find us exactly what...

Added 5 days ago

John Hanrahan

Secured an exceptional deal with Rivervale, really easy process from securing the vehicle right through to delivery. Great communication throughout...

Added 6 days ago

Stephen

Superb from start to finish! from dealing with all my questions promptly to delivery with no delays or hassle. All at a great price! Thanks...

Added 6 days ago

Paul Holder

helpful and efficient

Added 7 days ago

Carl W

The whole process was easy and great. Price offered was really good and quick delivery. Beautiful car.

Added 7 days ago

Harj Bartle

My experience with Rivervale has been excellent, the customer service I received by Jim Mercer was outstanding. His attention to detail was brilliant...

Added 7 days ago

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