TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 4.9 out of 5 2400 Verified Reviews

Dave TrustPilot 5 Star

Excellent service from Jordan.
Excellent service from Jordan, from enquiry to delivery. Very quick responses to queries and honest answers with no hint of up-selling. Would highly recommend

View ReviewAdded 14 hours ago

Alice Reschwamm TrustPilot 5 Star

Really helpful.
Jordan Nailard was really helpful from start to finish. He answered all my questions, emails and calls quickly and made the process run smoothly

View ReviewAdded 15 hours ago

Imraan TrustPilot 5 Star

Excellent communication and service..
This is my 3rd lease vehicle and Rivervale were brilliant from start to finish. Honest communication throughout and no arrangement fees. Would thoroughly recommend to everyone. Thanks

View ReviewAdded 16 hours ago

Lindsey Mckerlie TrustPilot 5 Star

Excellent customer service.
Excellent customer service, very punctual and professional in responding to all queries. Car arrived on the time specified. Thank you

View ReviewAdded 17 hours ago

Gary Carlile TrustPilot 5 Star

River dale were excellent in every way.
River dale were excellent in every way! The customer service is brilliant...highly recommended

View ReviewAdded 2 days ago

Jamie Kennedy TrustPilot 5 Star

No complaints.
From ordering the car to getting it delivered the whole process was smooth and effortless, and everyone at Rivervale was polite and easy to speak too.

View ReviewAdded 3 days ago

Ann-Marie Suleyman TrustPilot 5 Star

Excellent service from Jake zeegan.
Excellent service from Jake zeegan. Jake was very quick to answer any questions and information regarding my new van. I would highly recommend Jake at Rivervale for his excellent service.

View ReviewAdded 3 days ago

Daniel TrustPilot 5 Star

Excellent.
Excellent fast service, would definitely recommend

View ReviewAdded 4 days ago

Claire Ward TrustPilot 5 Star

Rivervale πŸ‘Œ.
I contacted Rivervale shortly after Christmas to enquire about a lease deal on the Ford Kuga. I very quickly had a call back from a gentleman called Jordan, who through this whole process has been amazing. He literally...

View ReviewAdded 6 days ago

JAMES GRAY TrustPilot 5 Star

Impressive.
Great service from Jim and Megan...I was kept in the loop at all times and they delivered big-time. Would highly recommend

View ReviewAdded 7 days ago

Mrs Susan Holliman TrustPilot 5 Star

Quick and easy transaction.
Quick and easy transaction very good communication/service Would certainly recommend to all

View ReviewAdded 7 days ago

Nick Mullin TrustPilot 5 Star

The whole process was awesome from….
The whole process was awesome from start to finish. Jim and Megan were great and even got a nice courtesy call to check it arrived ok πŸ‘Œ

View ReviewAdded 8 days ago

KG TrustPilot 5 Star

Great Service.
Great communications and updates on progress. Very happy with Rivervale service and will happily recommend them to others.

View ReviewAdded 9 days ago

Steve Mc TrustPilot 5 Star

A great leasing company.
Just leased a new BMW from these guys. Really easy to deal with. Jake especially, but everyone else I dealt with were efficient and friendly. Also really pleased with the car!

View ReviewAdded 10 days ago

Hemlata Parmar TrustPilot 5 Star

First time lease.
First time I have done a lease. The contact from the sales person was great. We knew our car, the sales person found a great deal. Process after simple and explained to us. Smooth process all the way to delivery

View ReviewAdded 11 days ago

Jon TrustPilot 5 Star

Jim and the team were knowledgeable.
Jim and the team were knowledgeable, friendly and provided regular updates . It was a pleasure to do business with this company. 100% reliable.

View ReviewAdded 15 days ago

Steve Poore TrustPilot 5 Star

Leased a second car via Riverale.
Leased a second car via Riverale, a Polsar 2, good rates, good service.

View ReviewAdded 16 days ago

Lara TrustPilot 5 Star

Efficient and friendly service.
The team at rivervale are lovely, really helpful and try hard to find you the vehicle you need at the best price. The turn around was fast and efficient and communication excellent. Highly recommend them.

View ReviewAdded 20 days ago

Alan Jenkins TrustPilot 5 Star

Great all round service.
Great all round service

View ReviewAdded 20 days ago

Becky Morrison TrustPilot 5 Star

Great service on my first lease car.
After finding the car lease deal online I was able to speak to Jake from rivervale. Jake was able to find me a really good deal and kept me updated throughout the sign up process. I found rivervale to be very professional...

View ReviewAdded 20 days ago

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52400 Verified Reviews

Dave TrustPilot 5 Star

Excellent service from Jordan, from enquiry to delivery. Very quick responses to queries and honest answers with no hint of up-selling. Would...

Added 14 hours ago

Alice Reschwamm TrustPilot 5 Star

Jordan Nailard was really helpful from start to finish. He answered all my questions, emails and calls quickly and made the process run smoo...

Added 15 hours ago

Imraan TrustPilot 5 Star

This is my 3rd lease vehicle and Rivervale were brilliant from start to finish. Honest communication throughout and no arrangement fees. Would...

Added 16 hours ago

Lindsey Mckerlie TrustPilot 5 Star

Excellent customer service, very punctual and professional in responding to all queries. Car arrived on the time specified. Thank you

Added 17 hours ago

Gary Carlile TrustPilot 5 Star

River dale were excellent in every way! The customer service is brilliant...highly recommended

Added 2 days ago

Jamie Kennedy TrustPilot 5 Star

From ordering the car to getting it delivered the whole process was smooth and effortless, and everyone at Rivervale was polite and easy to speak...

Added 3 days ago

Ann-Marie Suleyman TrustPilot 5 Star

Excellent service from Jake zeegan. Jake was very quick to answer any questions and information regarding my new van. I would highly recommend...

Added 3 days ago

Daniel TrustPilot 5 Star

Excellent fast service, would definitely recommend

Added 4 days ago

Claire Ward TrustPilot 5 Star

I contacted Rivervale shortly after Christmas to enquire about a lease deal on the Ford Kuga. I very quickly had a call back from a gentleman...

Added 6 days ago

JAMES GRAY TrustPilot 5 Star

Great service from Jim and Megan...I was kept in the loop at all times and they delivered big-time. Would highly recommend

Added 7 days ago

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