TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 5 out of 5 2137 Verified Reviews

Mick Harper TrustPilot 5 Star

5 Stars :).
I would definitely recommend this company , excellent communications & pricing. Customer service is key to me so well done Kyle with all of my requests and keeping me updated. Thanks Mick

View ReviewAdded 6 hours ago

.Rhian TrustPilot 5 Star

Very helpful at looking at different….
Very helpful at looking at different options and working whats best for my requirements. Very happy with car.

View ReviewAdded 6 hours ago

Chris CLA200 TrustPilot 5 Star

Would recommend.
Good company to do business with. Slick, easy and a good deal to boot. Special shout to Jordan & Ellie, thanks for all your help. 👍

View ReviewAdded 3 days ago

Steve TrustPilot 5 Star

First class service from everyone at….
First class service from everyone at Rivervale in particular Jordan and Ellie Many thanks

View ReviewAdded 3 days ago

Noor (Bendigo) TrustPilot 5 Star

Rivervale car lease.
They were very helpful and they advised me to the perfect car. Very happy with the service.

View ReviewAdded 5 days ago

Customer TrustPilot 5 Star

Everything ran really smoothly with….
Everything ran really smoothly with Rivervale, good communication and I am very pleased with my new lease car.

View ReviewAdded 5 days ago

Stuart TrustPilot 5 Star

The problems caused by COVID-19.
I ordered my vehicle just before the current testing times. Understandably, there was a long delay before vehicles started to come back on line. COVID-19 caused problems in other areas too, such as vehicle delivery. Finally,...

View ReviewAdded 5 days ago

Ronan TrustPilot 5 Star

Excellent company to work with.
Great communication, the process went smoothly and their rates were competitive. This was a welcome relief as had to cancel with a different company. Excellent customer service from Jake, made this is all easy. I would recommend...

View ReviewAdded 6 days ago

Emma Brant TrustPilot 5 Star

Great service from being to end.
Great service from being to end Excellent unbeatable prices too I highly recommend Rivervale and the customer service we received from Abbie.

View ReviewAdded 6 days ago

Mebs TrustPilot 5 Star

Amazing service from Jordan Nailard and….
Amazing service from Jordan Nailard and Ellie Holland. Both individuals have been extremley helpful through the entire process and have provided a second to none service.

View ReviewAdded 7 days ago

Paul TrustPilot 5 Star

The leasing of a vehicle and part….
The leasing of a vehicle and part exchange of my car was a very easy and smooth process thanks to the excellent service from Abbie. I would definitely recommend using Rivervale.

View ReviewAdded 9 days ago

Ivo Nunes TrustPilot 5 Star

Super Jordan!.
Jordan Nailard did a fantastic job with my new contract. Not only has he managed to get me a great deal for the car I have always wanted, but also ensured I got it delivered as early as possible despite the current pandemic...

View ReviewAdded 9 days ago

Charlotte Willard TrustPilot 5 Star

Jordan was super helpful in securing a….
Jordan was super helpful in securing a great offer on our new Q5. And even more important, stepping in to help out with a last minute delivery problem. Thank you Jordan!

View ReviewAdded 10 days ago

Customer TrustPilot 5 Star

Kuga PHEV.
Car was delivered yesterday, first impressions are great. Thank you all so much for your efforts as I know the hiccups were down to the recall issue etc and outside or your control, but the fact you managed to source me the...

View ReviewAdded 11 days ago

Seth TrustPilot 5 Star

Great service and communication from….
Great service and communication from start to finish. Really helpful all the way through and Kyle got me a great deal as well. Definitely recommend

View ReviewAdded 11 days ago

PW TrustPilot 5 Star

Thank you Jordan Nailard and the whole team.
It has been a pleaseure dealing with Jordan Nailard, Ellie Holland and Elisha Pople have been excellent to deal with. Every question I asked was answered in full without delay. Excellent deal on a Mercedes A Class obtained...

View ReviewAdded 11 days ago

Clare Donlon TrustPilot 5 Star

Professional, friendly and effective..
Professional, friendly and effective from first contact until delivery of the car. A truly lovely team.

View ReviewAdded 12 days ago

Joseph O'Sullivan TrustPilot 5 Star

Jim Mercer was outstanding.
Jim Mercer was outstanding and is a credit to Rivervale Leasing. Not only did he find me a great deal on a volvo xc60, he managed to find an even better deal and have it delivered in 3 weeks when Volvo decided to cancel production...

View ReviewAdded 12 days ago

Linda Herries TrustPilot 5 Star

I’d like to thank Jake Zeegan and his….
I’d like to thank Jake Zeegan and his team for there professionalism throughout the process from enquiring about leasing a car to receiving my vehicle. I saw a vehicle a bit cheaper on another website and Jake matched this. I...

View ReviewAdded 12 days ago

John Baker TrustPilot 5 Star

Excellent service from the team in….
Excellent service from the team in general. Jake Zeegen guided me through the process with the knowledge and patience required - Result, good car at a great price. Will return to Rivervale in 18 months for my next vehicl...

View ReviewAdded 12 days ago

More from our blog…

Trustpilot LogoExcellent - 5 out of 52137 Verified Reviews

Mick Harper TrustPilot 5 Star

I would definitely recommend this company , excellent communications & pricing. Customer service is key to me so well done Kyle with all of...

Added 6 hours ago

.Rhian TrustPilot 5 Star

Very helpful at looking at different options and working whats best for my requirements. Very happy with car.

Added 6 hours ago

Chris CLA200 TrustPilot 5 Star

Good company to do business with. Slick, easy and a good deal to boot. Special shout to Jordan & Ellie, thanks for all your help. 👍

Added 3 days ago

Steve TrustPilot 5 Star

First class service from everyone at Rivervale in particular Jordan and Ellie Many thanks

Added 3 days ago

Noor (Bendigo) TrustPilot 5 Star

They were very helpful and they advised me to the perfect car. Very happy with the service.

Added 5 days ago

Customer TrustPilot 5 Star

Everything ran really smoothly with Rivervale, good communication and I am very pleased with my new lease car.

Added 5 days ago

Stuart TrustPilot 5 Star

I ordered my vehicle just before the current testing times. Understandably, there was a long delay before vehicles started to come back on line...

Added 5 days ago

Ronan TrustPilot 5 Star

Great communication, the process went smoothly and their rates were competitive. This was a welcome relief as had to cancel with a different...

Added 6 days ago

Emma Brant TrustPilot 5 Star

Great service from being to end Excellent unbeatable prices too I highly recommend Rivervale and the customer service we received from Abbie...

Added 6 days ago

Mebs TrustPilot 5 Star

Amazing service from Jordan Nailard and Ellie Holland. Both individuals have been extremley helpful through the entire process and have provided...

Added 7 days ago

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