TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 4.9 out of 5 2337 Verified Reviews

Mark TrustPilot 5 Star

Excellent service.
Excellent service from beginning to end, everyone very helpful and efficient and all questions answered very promptly. Couldn't fault them and also provided the most competitive quote, so would thoroughly recommend.

View ReviewAdded 2 days ago

John Rossiter TrustPilot 5 Star

Great customer service.
Great customer service, Jake and the team were brilliant as always

View ReviewAdded 2 days ago

Mr David Burgin TrustPilot 5 Star

Abbie was very helpful and sorted….
Abbie was very helpful and sorted everything for me. From initial phone call to the van being delivered to my door.

View ReviewAdded 2 days ago

Alistair Peebles TrustPilot 5 Star

Great service from Jake and Lydia.
Great service from Jake and Lydia. Managed to get my delayed car sorted even under the difficult COVID restrictions we are working under. This is our third car from Rivervale and as always they sort out a good deal and s...

View ReviewAdded 3 days ago

Justin F TrustPilot 5 Star

Thank you for arranging everything.
Thank you for arranging everything, car is amazing and so was your service from sales to admin. I thoroughly recommend Rivervale Car leasing. Jim and Megan were fantastic to deal with.

View ReviewAdded 3 days ago

Luke Cowie TrustPilot 5 Star

Quality service.
Quality service

View ReviewAdded 3 days ago

Frazer Hogg TrustPilot 5 Star

Good service provided when leasing my…Audi A3.
Good service provided especially during tough times (Covid/lockdowns) would recommend highly, were more than happy to provide answers and assistance whenever needed during the process.

View ReviewAdded 5 days ago

Northdown C TrustPilot 5 Star

Excellent service.
Kyle was efficient and reliable. Excellent service

View ReviewAdded 6 days ago

Andrew Roughton TrustPilot 5 Star

Honest.
Honest, responsive, and always helpful.

View ReviewAdded 8 days ago

Darren Cobby TrustPilot 5 Star

Great service from start to finish.
Great service from start to finish

View ReviewAdded 8 days ago

Paul TrustPilot 5 Star

Great Service Received.
Was a pleasure working with Jake and the team at Rivervale. Made the process very easy and answered all questions we had on leasing two cars for our business. Would recommend using Rivervale for car leasing, thank you.

View ReviewAdded 8 days ago

Gillian Roebuck TrustPilot 5 Star

Dealing with Jake and Lydia.
Dealing with Jake and Lydia of Rivervale was easy and pleasant, both were very helpful at all times during the process of our first car leasing. Would recommend this company to anyone wishing to lease a car.

View ReviewAdded 9 days ago

Darren Coe TrustPilot 5 Star

Wonderful service.
Wonderful service, thank you so much.

View ReviewAdded 9 days ago

Steve Thompson TrustPilot 5 Star

It was a pleasure to deal with Rivervale..
Rivervale were a pleasure to deal with from my very first telephone conversation right up to the delivery of my new car. Jim of Rivervale was pleasant, professional and efficient in handling any queries and explaining things...

View ReviewAdded 9 days ago

TT TrustPilot 5 Star

Very helpful team-Leasing Customer & Lydia Pemberton.
Very helpful team - dealt with Leasing Customer and Lydia Pemberton, both promptly responding to emails and Jake always called back when I left a voice mail. Great experience dealing with Jake, Lydia & Rivervale.

View ReviewAdded 9 days ago

Mr Mark Nicholson TrustPilot 5 Star

Mark Nicholson Seat Leon..
Rivervale make buying a new car so easy, it’s done all online nice & safe in the comfort of your own home. All the complicated details Rivervale take care of, making buying a new car stress free. Paul & Jim were also...

View ReviewAdded 9 days ago

Oliver Smith TrustPilot 5 Star

Professional and great customer service.
Everything from start to finish was handled really well by the staff at Rivervale. I dealt with Jake, who was excellent. He kept me updated throughout, and always emailed or called me back with any questions I had. My new...

View ReviewAdded 9 days ago

Cathy TrustPilot 5 Star

Excellent service- highly recommend.
Excellent service- from my initial enquiry, through to setting contracts, and then the delivery of my vehicle. Whenever i rang each member of staff was polite, friendly and helpful, with a smooth administration assisted...

View ReviewAdded 10 days ago

Keith TrustPilot 5 Star

Kyle at Rivervale was exceptional to….
Kyle at Rivervale was exceptional to deal with during these difficult times, took the time to search out all my queries on different vehicles and ended up with a deal that surpassed my old lease on spec and price. Very happy...

View ReviewAdded 10 days ago

Glen Murphy TrustPilot 5 Star

Competitively priced and great customer service..
Just leased a car through Rivervale and can’t fault them, dealt with Jake and Lydia through the whole process and they were fantastic at giving the information I needed and responded promptly and to any email I sent day...

View ReviewAdded 10 days ago

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52337 Verified Reviews

Mark TrustPilot 5 Star

Excellent service from beginning to end, everyone very helpful and efficient and all questions answered very promptly. Couldn't fault them and...

Added 2 days ago

John Rossiter TrustPilot 5 Star

Great customer service, Jake and the team were brilliant as always

Added 2 days ago

Mr David Burgin TrustPilot 5 Star

Abbie was very helpful and sorted everything for me. From initial phone call to the van being delivered to my door.

Added 2 days ago

Alistair Peebles TrustPilot 5 Star

Great service from Jake and Lydia. Managed to get my delayed car sorted even under the difficult COVID restrictions we are working under. This...

Added 3 days ago

Justin F TrustPilot 5 Star

Thank you for arranging everything, car is amazing and so was your service from sales to admin. I thoroughly recommend Rivervale Car leasing...

Added 3 days ago

Luke Cowie TrustPilot 5 Star

Quality service

Added 3 days ago

Frazer Hogg TrustPilot 5 Star

Good service provided especially during tough times (Covid/lockdowns) would recommend highly, were more than happy to provide answers and assistance...

Added 5 days ago

Northdown C TrustPilot 5 Star

Kyle was efficient and reliable. Excellent service

Added 6 days ago

Andrew Roughton TrustPilot 5 Star

Honest, responsive, and always helpful.

Added 8 days ago

Darren Cobby TrustPilot 5 Star

Great service from start to finish

Added 8 days ago

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