TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 4.9 out of 5 3536 Verified Reviews

Gordon Paterson TrustPilot 5 Star

Excellent company .
We have used Rivervale on several occasions and the service and care are excellent JAKE is so Helpful and Efficient nothing is a problem to him he is always there for you I highly recommend RIVERVALE Anne paterson

View ReviewAdded 2 days ago

Danire TrustPilot 5 Star

I was referred to Rivervale by a friend....
I was referred to Rivervale by a friend who said that the service was very good and I was not disappointed. Jim was extremely helpful and explained all the options to me. Even after I had received the car Jim called to ask...

View ReviewAdded 7 days ago

Andrew Fowler TrustPilot 5 Star

My experience so far has been very....
My experience so far has been very positive. Leasing Customer who has looked after me through this process has been very helpful and courteous. I enjoying the car immensely

View ReviewAdded 8 days ago

Peggy Cosgrove TrustPilot 5 Star

brilliant customer service .
extremely courteous and helpful, Kyle looked after me, answering emails with many (mostly inane) questions. cannot recommend enough. car arrived on arranged day, all shiny and new. would definitely use again.

View ReviewAdded 9 days ago

Terry Bolt TrustPilot 5 Star

Very impressed with the car and the....
Very impressed with the car and the helpful instruction by the man who delivered it dead on time. Rivervale staff have been exemplary in every aspect from day one.

View ReviewAdded 9 days ago

Customer TrustPilot 5 Star

Jake zeegsn.
Jake zeegsn

View ReviewAdded 12 days ago

Diane TrustPilot 5 Star

Fantastic customer service.
Fantastic customer service. Jordan Nailard was very helpful from start to finish.

View ReviewAdded 13 days ago

EVE RODDEN TrustPilot 5 Star

Excellent customer service .
An excellent service from beginning to end of leasing my new car from Rivervale. Both Jake and Ellie have been super helpful and very efficient at keeping me up to date and getting all the correct documentation and payments...

View ReviewAdded 13 days ago

Marianne Sharpe TrustPilot 5 Star

I received an outstanding service.
I received an outstanding service. This was my first time leasing a car and all questions were answered thoroughly and quickly. Nothing was too much trouble and they were patient when I received the car allowing me to check...

View ReviewAdded 13 days ago

Norman TrustPilot 5 Star

Lexus ES300H This is the fourth vehicle I have....
This is the fourth vehicle I have leased from Rivervale and as usual Jim and his team kept me informed all the way. I arranged to pick the vehicle up from the local Lexus dealer in Preston and had the best hand over of any...

View ReviewAdded 20 days ago

More from our blog…

Trustpilot Logo Excellent - 4.9 out of 5 3536 Verified Reviews

Danire TrustPilot 5 Star

I was referred to Rivervale by a friend who said that the service was very good and I was not disappointed. Jim was extremely helpful and explained...

Leased a VOLKSWAGEN ID.5 COUPE 150kW Style Pro Performance...

Andrew Fowler TrustPilot 5 Star

My experience so far has been very positive. Jake Zeegen who has looked after me through this process has been very helpful and courteous. I...

Leased a PEUGEOT 408 FASTBACK 1.2 PureTech GT 5dr...

Peggy Cosgrove TrustPilot 5 Star

extremely courteous and helpful, Kyle looked after me, answering emails with many (mostly inane) questions. cannot recommend enough. car arrived...

Leased a NISSAN QASHQAI HATCHBACK 1.5 E-Power Acenta...

Terry Bolt TrustPilot 5 Star

Very impressed with the car and the helpful instruction by the man who delivered it dead on time. Rivervale staff have been exemplary in every...

Leased a TOYOTA COROLLA HATCHBACK 1.8 Hybrid Icon...

Diane TrustPilot 5 Star

Fantastic customer service. Jordan Nailard was very helpful from start to finish.

Leased a NISSAN QASHQAI HATCHBACK 1.3 DiG-T MH 158...

EVE RODDEN TrustPilot 5 Star

An excellent service from beginning to end of leasing my new car from Rivervale. Both Jake and Ellie have been super helpful and very efficient...

Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Icon 5dr...

Marianne Sharpe TrustPilot 5 Star

I received an outstanding service. This was my first time leasing a car and all questions were answered thoroughly and quickly. Nothing was too...

Leased a LEXUS UX ELECTRIC HATCHBACK 300e 150kW 72.8...

Ian McCreesh TrustPilot 5 Star

The company was very good and everything went well.

Leased a VAUXHALL CROSSLAND HATCHBACK 1.2 Turbo [130]...

Mr Tony Carter TrustPilot 5 Star

Car leased and supported with servicing agreement which has enabled me to get to and from work reliably over the last three years which was the...

Leased a MG MG3 HATCHBACK 1.5 VTi-TECH Excite 5dr

Ashley TrustPilot 5 Star

Excellent communication and delivery handover.

Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Design 5dr...

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