TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 5 out of 5 2088 Verified Reviews

Mike TrustPilot 5 Star

Excellent service.
Excellent, responsive and helpful service from start to finish. First experience of leasing and now won't hesitate next time.

View ReviewAdded 2 days ago

Barbara Zavaczki TrustPilot 5 Star

Gz Tiling Ltd.
First time working with Rivervale and from start to finish it was great. Kyle and Lydia was very friendly and helpfully. Kyle found the best offer for us. Great quality customer care and support. More than happy to recommend...

View ReviewAdded 3 days ago

David TrustPilot 5 Star

This is the first time I have ever….
This is the first time I have ever leased, and Rob and Lydia at Rivervale have been amazing from the start. They were willing to help with every aspect of the lease, answer my many questions and nothing was too much trouble;...

View ReviewAdded 4 days ago

Tas TrustPilot 5 Star

XC90.
Great service from start to finish

View ReviewAdded 4 days ago

Tony Kelly TrustPilot 5 Star

Smooth and quick service.
This is the second time leasing from Rivervale and can say that the whole process ran very smoothly and efficiently especially through this difficult time of COVID-19 .

View ReviewAdded 4 days ago

MT TrustPilot 5 Star

First time working with Rivervale and….
First time working with Rivervale and from start to finish it was great. Kyle sourced the car I wanted and kept it within budget. Car arrives as expected and looks fab. Well done to everyone at Rivervale. More than happy...

View ReviewAdded 4 days ago

Mr Chinery TrustPilot 5 Star

V good service highly reccomended.
V good service highly reccomended

View ReviewAdded 4 days ago

S Foster TrustPilot 5 Star

Outstanding service.
My current car lease was coming to an end so I contacted a couple of lease companies for a new quote. I either didn't receive a response (including from my current lease company) or was pressured to sign the dotted line...

View ReviewAdded 4 days ago

Roy Smith TrustPilot 5 Star

Very efficient and most of all friendly….
Very efficient and most of all friendly communication with all those involved, especially to Rob. Great quality customer care and support.

View ReviewAdded 4 days ago

Daniela TrustPilot 5 Star

My partner and I ordered our next car….
My partner and I ordered our next car via Rivervale. We are very pleased with the new arrival. Jim Mercer was absolutely excellent in his service , recommendations and work to find the best vehicle at best price . We cannot...

View ReviewAdded 5 days ago

Siobhan Garnham-Parks TrustPilot 5 Star

Effortless leasing with an amazing company.
After being messed about by another car leasing company I called Rivervale to enquire about getting a car. Jim was so helpful from day one explaining everything that would happen and the time frames. The process of filling...

View ReviewAdded 5 days ago

Keith Gibson TrustPilot 5 Star

The service from Kyle and Lydia was….
The service from Kyle and Lydia was first class, patiently answering all of our queries throughout. The car arrived today and we are delighted with it. I’d definitely recommend Rivervale

View ReviewAdded 5 days ago

Mick Krupa TrustPilot 5 Star

Kyle at Rivervale understood what I was.......
Kyle at Rivervale understood what I was after, in what time frame and he worked quickly and delivered me an unbelievably spec car for a great price, far better than what I was expecting! Really pleased with service - tha...

View ReviewAdded 5 days ago

Sean Walters TrustPilot 5 Star

Excellent service will definitely use….
Excellent service will definitely use again Car arrived perfect and on time very happy customer

View ReviewAdded 5 days ago

Customer TrustPilot 5 Star

A very positive experience all round.
A very positive experience all round. Well done to Kyle in particular who was very helpful. If anyone has ever dealt with a main dealer then you will be aware how frustrating they are, whereas this was a quick simple process...

View ReviewAdded 5 days ago

Jeff Martin TrustPilot 5 Star

Excellent Service.
Great service from start to finish. It was like clockwork, everything promised was delivered. So a big thank you to Jim and the staff at Rivervale. The Mercedes GLA is fantastic to drive and looks great. Jeff.

View ReviewAdded 6 days ago

TDS TrustPilot 5 Star

Excellent support from ordering the….
Excellent support from ordering the vehicle to receiving delivery - thank you.

View ReviewAdded 6 days ago

Jordan & Stephen TrustPilot 5 Star

5* Service from Beginning to End..
I found Rivervale through online searches for a new BMX X5, they offered the best deal overall to suit my needs. I spoke with Rob Semple who kindly answered all my questions and gave me the assurances to move forward with...

View ReviewAdded 6 days ago

Debbie TrustPilot 5 Star

This is the first time I’ve used….
This is the first time I’ve used Rivervale and have just received my car. Very pleased with the choice of car although the delivery was later than advised, this wasn’t Rivervales’ fault. Have been very impressed with...

View ReviewAdded 6 days ago

Pubudu Samarawickrama TrustPilot 5 Star

Excellent.
Excellent, dedicated and personalised service by the Accounts Manager - Jordan.

View ReviewAdded 6 days ago

More from our blog…

Trustpilot LogoExcellent - 5 out of 52088 Verified Reviews

Mike TrustPilot 5 Star

Excellent, responsive and helpful service from start to finish. First experience of leasing and now won't hesitate next time.

Added 2 days ago

Barbara Zavaczki TrustPilot 5 Star

First time working with Rivervale and from start to finish it was great. Kyle and Lydia was very friendly and helpfully. Kyle found the best...

Added 3 days ago

David TrustPilot 5 Star

This is the first time I have ever leased, and Rob and Lydia at Rivervale have been amazing from the start. They were willing to help with every...

Added 4 days ago

Tas TrustPilot 5 Star

Great service from start to finish

Added 4 days ago

Tony Kelly TrustPilot 5 Star

This is the second time leasing from Rivervale and can say that the whole process ran very smoothly and efficiently especially through this difficult...

Added 4 days ago

MT TrustPilot 5 Star

First time working with Rivervale and from start to finish it was great. Kyle sourced the car I wanted and kept it within budget. Car arrives...

Added 4 days ago

Mr Chinery TrustPilot 5 Star

V good service highly reccomended

Added 4 days ago

S Foster TrustPilot 5 Star

My current car lease was coming to an end so I contacted a couple of lease companies for a new quote. I either didn't receive a response (including...

Added 4 days ago

Roy Smith TrustPilot 5 Star

Very efficient and most of all friendly communication with all those involved, especially to Rob. Great quality customer care and support.

Added 4 days ago

Daniela TrustPilot 5 Star

My partner and I ordered our next car via Rivervale. We are very pleased with the new arrival. Jim Mercer was absolutely excellent in his service...

Added 5 days ago

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