TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 4.9 out of 5 3559 Verified Reviews

Adrian Lloyd TrustPilot 5 Star

Fantastic first time leasing experience.
My first time leasing an car and Im really glad I made the decision to choose Rivervale. Jack Fuller was my account manager from start to end was very patient, answered lots of my questions very promptly and replying even...

View ReviewAdded 8 days ago

Tim Hall TrustPilot 5 Star

The customary excellent service from....
The customary excellent service from Rivervale. I have just taken delivery of my third car from them and the delivery and collection happened simultaneously.

View ReviewAdded 9 days ago

Jonathan Cain TrustPilot 5 Star

Super all round service..
Great ordering process, Kyle was very quick in replying back with questions and Ellie was very efficient as it approached the delivery date. Delivery was very accurate in the estimated time of arrival. Fantastic service all...

View ReviewAdded 9 days ago

Steve Rhodes TrustPilot 5 Star

Excellent service from Kyle as always.
Excellent service from Kyle as always. Cars delivered and collected on time as promised and lead times much reduced from recent years.

View ReviewAdded 10 days ago

Lisa H TrustPilot 5 Star

Excellent service .
Just had my second lease car delivered, very impressed with the delivery of my new car and the collection of my previous car. Jim has been great sorting out my cars over the last 4 years.

View ReviewAdded 14 days ago

Ayrton TrustPilot 5 Star

Spot on.
Jim really helpful. Second lease I've had through Rivervale, always seem to be the best price online compared to other big lease companies. Happy to go back!

View ReviewAdded 14 days ago

Jon TrustPilot 5 Star

Extremely pleased with our latest lease....
Extremely pleased with our latest lease vehicle from Rivervale and in particular the excellent help and service provided by Kyle. The communications and updates prior to taking delivery were 1st class. Thank you again.

View ReviewAdded 14 days ago

Rhys Richards-evans TrustPilot 5 Star

Great service .
Great service

View ReviewAdded 15 days ago

Simon TrustPilot 5 Star

Jordan was very helpful and the....
Jordan was very helpful and the communication through the process was great. All my question were answered quickly and the car was delivered at short notice with no problems at all.

View ReviewAdded 15 days ago

Mr John Seddon TrustPilot 5 Star

Absolute pleasure from order to delivery.
Absolute pleasure doing business with Jordan and the whole team at Rivervale. Ordering was super easy and the car was delivered the very same day my previous lease car was collected in fact the collection and delivery agents...

View ReviewAdded 21 days ago

More from our blog…

Trustpilot Logo Excellent - 4.9 out of 5 3559 Verified Reviews

Adrian Lloyd TrustPilot 5 Star

My first time leasing an car and I’m really glad I made the decision to choose Rivervale. Jack Fuller was my account manager from start to...

Leased a TOYOTA C-HR HATCHBACK 1.8 Hybrid Design 5dr...

Lisa H TrustPilot 5 Star

Just had my second lease car delivered, very impressed with the delivery of my new car and the collection of my previous car. Jim has been great...

Leased a RENAULT CLIO HATCHBACK 1.6 E-TECH full hybrid...

Ayrton TrustPilot 5 Star

Jim really helpful. Second lease I've had through Rivervale, always seem to be the best price online compared to other big lease companies. Happy...

Leased a BMW 1 SERIES HATCHBACK 118i [136] M Sport...

Rhys Richards-evans TrustPilot 5 Star

Great service

Leased a BMW 1 SERIES HATCHBACK 118i [136] M Sport...

Mr John Seddon TrustPilot 5 Star

Absolute pleasure doing business with Jordan and the whole team at Rivervale. Ordering was super easy and the car was delivered the very same...

Leased a AUDI A3 SPORTBACK 30 TFSI S Line 5dr

Syd TrustPilot 5 Star

Jake Zeegen was so helpful and made the whole process so simple and stress free. Everything was so easy and throughout the process he was very...

Leased a RENAULT CLIO HATCHBACK 1.0 TCe 90 Techno...

Danire TrustPilot 5 Star

I was referred to Rivervale by a friend who said that the service was very good and I was not disappointed. Jim was extremely helpful and explained...

Leased a VOLKSWAGEN ID.5 COUPE 150kW Style Pro Performance...

Andrew Fowler TrustPilot 5 Star

My experience so far has been very positive. Jake Zeegen who has looked after me through this process has been very helpful and courteous. I...

Leased a PEUGEOT 408 FASTBACK 1.2 PureTech GT 5dr...

Peggy Cosgrove TrustPilot 5 Star

extremely courteous and helpful, Kyle looked after me, answering emails with many (mostly inane) questions. cannot recommend enough. car arrived...

Leased a NISSAN QASHQAI HATCHBACK 1.5 E-Power Acenta...

Terry Bolt TrustPilot 5 Star

Very impressed with the car and the helpful instruction by the man who delivered it dead on time. Rivervale staff have been exemplary in every...

Leased a TOYOTA COROLLA HATCHBACK 1.8 Hybrid Icon...

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