TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Trustpilot Logo Excellent - 99 out of 100 1876 Verified Reviews

Patrick Albinson TrustPilot 5 Star

Excellent service!.
Great customer service. This is the second time I have leased with Rivervale. My new car was delivered the same day that my old car was picked up. Abbie helped to make the whole process as effortless as possible.

View ReviewAdded 3 days ago

Mrs Williamson TrustPilot 5 Star

Brilliant customer service.
Brilliant customer service, it’s the first time I’ve leased and Jordan was extremely helpful.

View ReviewAdded 3 days ago

Customer TrustPilot 5 Star

No nonsense process..
No nonsense process.

View ReviewAdded 6 days ago

Paul Dalby TrustPilot 5 Star

Exception Service.
Exception Service, Fast Turnaround. would highly recommend

View ReviewAdded 6 days ago

Brighton TrustPilot 5 Star

Very happy wtih the whole process and….
Very happy wtih the whole process and the new car! Thanks Jake.

View ReviewAdded 7 days ago

Michelle TrustPilot 5 Star

Excellent customer service again.
This is our second vehicle we have leased through Rivervale and again received excellent customer service from both Abbie and Ellie who go the extra mile to make sure you are completely satisfied. We will definitely be using...

View ReviewAdded 8 days ago

Trini Mizen TrustPilot 5 Star

Received 1st class service.
Received 1st class service Jim was very much on the ball from the word go, van was delivered when expected with no hiccups along the way. Will definitely use them again when we need further business vehicles.

View ReviewAdded 8 days ago

Kev And Pol Watson, Happy New Car Drivers 😁 TrustPilot 5 Star

Fantastic!.
From start to finish, it was an absolute pleasure to deal with Rivervale Leasing. Thoroughly professional and an excellent deal as well. It's all good! 😎

View ReviewAdded 11 days ago

Julia Elliott TrustPilot 5 Star

Very happy with the leasing.
Very happy with the leasing , service and most important my new car. Fabulous

View ReviewAdded 13 days ago

Zakir Malik TrustPilot 5 Star

Excellent Experience.
I have had a great experience with this company and they went above and beyond to ensure that i received the perfect car for me. Abbie was excellent to deal with and she kept me informed throughout the whole time. Delivery...

View ReviewAdded 14 days ago

David TrustPilot 5 Star

No need to shop around.
Needing a car fairly quickly, I called Rivervale and spoke to Jim Mercer. He was so helpful, friendly and informative and answered every single question I had. He explained the whole process from start to finish, even talking...

View ReviewAdded 16 days ago

Mike White TrustPilot 5 Star

Excellent service.
Excellent service. Cheapest deal when compared to many others for the car I wanted. Delivered on time and as required. Would recommend.

View ReviewAdded 17 days ago

Customer TrustPilot 5 Star

very good service and communication.
very good service and communication Car arrived on time on the day agreed. would definitely recommend this company

View ReviewAdded 19 days ago

THOMAS24 TrustPilot 5 Star

Outstanding..
Fantastic service from Rivervale and Kyle McWilton. Just a shame that the supplying dealer let them down with their delivery service.

View ReviewAdded 19 days ago

James W TrustPilot 5 Star

Efficient and helpful.
Very efficient and detailed process between enquiring and receiving delivery of my vehicle. I would recommend Rivervale and Abbie and Ellie were great to deal with and very helpful and approachable!

View ReviewAdded 20 days ago

Paul Obrien TrustPilot 5 Star

Fantastic service from Jim M of….
Fantastic service from Jim M of Rivervale. I had a very tight timeline and very specific requirements that were a challenge to Jim, we had a few initial issues which Jim overcame and came up with a great result I cannot recommend...

View ReviewAdded 21 days ago

Neel Patel TrustPilot 5 Star

I ordered a brand new Range Rover….
I ordered a brand new Range Rover evoque from Rivervale and must say I was impressed with the service Jim provided. Through the process he was very helpful and very informative about the cars they have available. He and...

View ReviewAdded 21 days ago

Robin L TrustPilot 5 Star

Brilliant service.Friendly efficient….
Brilliant service.Friendly efficient and helpful. Competitive prices too.

View ReviewAdded 21 days ago

Robert Aldred TrustPilot 5 Star

Abbie Cashman.
Abbie was fantastic from start to finish!! Car was exactly what I wanted. Delivered bang on time. Any queries were answered quickly by Abbie as she was so easy to get hold of. In 3 years time I will be going back to rivervale...

View ReviewAdded 21 days ago

Matt S TrustPilot 5 Star

Thanks Rivervale.
I am very happy with the service provided by Rivervale. This was my first experience with a business car lease and the entire process was extremely straightforward. I am very grateful to Jim Mercer who was my main point...

View ReviewAdded 22 days ago

More from our blog…

Trustpilot LogoExcellent - 99 out of 1001876 Verified Reviews

Patrick Albinson TrustPilot 5 Star

Great customer service. This is the second time I have leased with Rivervale. My new car was delivered the same day that my old car was picked...

Added 3 days ago

Mrs Williamson TrustPilot 5 Star

Brilliant customer service, it’s the first time I’ve leased and Jordan was extremely helpful.

Added 3 days ago

Customer TrustPilot 5 Star

No nonsense process.

Added 6 days ago

Paul Dalby TrustPilot 5 Star

Exception Service, Fast Turnaround. would highly recommend

Added 6 days ago

Brighton TrustPilot 5 Star

Very happy wtih the whole process and the new car! Thanks Jake.

Added 7 days ago

Michelle TrustPilot 5 Star

This is our second vehicle we have leased through Rivervale and again received excellent customer service from both Abbie and Ellie who go the...

Added 8 days ago

Trini Mizen TrustPilot 5 Star

Received 1st class service Jim was very much on the ball from the word go, van was delivered when expected with no hiccups along the way. Will...

Added 8 days ago

Kev And Pol Watson, Happy... TrustPilot 5 Star

From start to finish, it was an absolute pleasure to deal with Rivervale Leasing. Thoroughly professional and an excellent deal as well. It's...

Added 11 days ago

Julia Elliott TrustPilot 5 Star

Very happy with the leasing , service and most important my new car. Fabulous

Added 13 days ago

Zakir Malik TrustPilot 5 Star

I have had a great experience with this company and they went above and beyond to ensure that i received the perfect car for me. Abbie was...

Added 14 days ago

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