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TrustPilot Reviews

Impartial and independent online reviews. We are proud to be the top ranked leasing company.

All of our leasing customers are sent an invitation from TrustPilot on delivery of their vehicle. The most recent responses are listed below.

Mr G Coyle

Top class service from Rivervale.
Fantastic service from Rob at Rivervale. After doing a lot of research online Rivervale was by far the most competitive price. Great communication with Rob throughout the process which was held up slightly by Mercedes but...

View ReviewAdded 11 hours ago

Steve W

Perfect service.
Excellent service by Jake from start to finish, faultless from first quotation until final delivery.Highly recommended.

View ReviewAdded 5 days ago

Bob Jones

Had a really good experience from start….
Had a really good experience from start to finish and need to excess special thanks to Abbie and Ellie for making that happen. I p/x'd my existing car and everything was co-ordinated so that I was not without a car. Both...

View ReviewAdded 6 days ago

Beverley Metcalfe

Highly recommended, awesome service.
Can't recommend Kyle, Lydia and Rivervale highly enough. Awesome service from start to finish! Car was found and delivered in less than one week. Communication was frequent and informative. Access to key contacts was...

View ReviewAdded 7 days ago

Tim

The service has been brilliant.
The service has been brilliant, from the very start through to ordering a vehicle and accepting delivery, a very easy and pleasant process,

View ReviewAdded 7 days ago

Mr Horner

Excellent service from Rivervale.
We recently used Rivervale car leasing to obtain a new car on Contract Hire. Their communication and customer service was excellent and the staff were always pleasant and helpful. In addition, the price for the vehicle was...

View ReviewAdded 8 days ago

CustomerJames Burden

Excellent service since first….
Excellent service since first contact.(Following recommendation). Car was ready on time and fully up to spec. Abbie and Ellie were attentive and prompt and always helpful. I would certainly recommend Rivervale to my frie...

View ReviewAdded 8 days ago

Warren Stephenson

Excellent friendly service.
Excellent friendly service. couldn't be happier

View ReviewAdded 9 days ago

Joey

Abbie was helpful from start to finish.
Abbie was helpful from start to finish, really great service and answered any queries I had throughout the process. I’ve had cars from main dealerships before and never received this level of service from her and the rivervale...

View ReviewAdded 9 days ago

Customer

Quick and professional turnaround.
Rivervale were very quick and professional in providing me with a great deal. Jordan made everything run smoothly with zero hassle.

View ReviewAdded 9 days ago

JW

straight forward and easy to deal with..
straight forward and easy to deal with.

View ReviewAdded 11 days ago

Nick S

Very helpful....
Very helpful for our first personal lease. Prompt, clear and efficient service. Can’t fault them. Obvious why they’re ranked number one.

View ReviewAdded 11 days ago

Billvamangal Gajendran

Pleasant experience.
What a great customer service. You get an instant response to your queries. Kyle Mcwilton has been very supportive and made my life so much easier to sort all the finance part and get hold of my dream car. Thanks to everyone...

View ReviewAdded 12 days ago

A & R Gas Services LTD

Brilliant customer service.
Brilliant service, quick delivery time, fantastic price for the Van's we wanted. Rob Semple was extremely helpful through the process and wont hesitate to recommend to others. Thanks.

View ReviewAdded 12 days ago

Customer

Amazing experience Daniel and Ellie….
Amazing experience Daniel and Ellie were superstars and couldn't have made this process any easier. Was nervous about coming away from my company car scheme - but these guys are awesome!

View ReviewAdded 13 days ago

PK

Professional and friendly service.
Professional and friendly service from Daniel (and Ellie). Very impressed with the communication and explaining of how everything works to a leasing newbie...and it was also, by far, the least expensive lease deal for the...

View ReviewAdded 13 days ago

Brian Perkins

Fantastic service Rob Semple and the….
Fantastic service Rob Semple and the team made it very simple I recommend this company. Thanks

View ReviewAdded 14 days ago

Victor C.

My very first Lease Car - So EASY!.
My very first Lease Car! - What great service from all the people at Rivervale! My special thanks go to Abbie and Ellie who guided me unerringly through the process (which, on reflection is very straightforward). As a "newbie"...

View ReviewAdded 16 days ago

Steve Hughes

Just received a new Mercedes C….
Just received a new Mercedes C Class....Perfect Communications, timely support and arrangement, highly commend Kyle for friendly and professional support. Competitive pricing, excellent Car - delivered early in perfect c...

View ReviewAdded 16 days ago

Paul Barlow

I have just taken delivery of my new….
I have just taken delivery of my new Octavia VRS & the service I have received from Daniel has been outstanding from start to finish! Not only did Daniel manage to coordinate an earlier than anticipated delivery, he has...

View ReviewAdded 18 days ago

More from our blog…

Excellent 99 / 100

1575 Verified Reviews

Mr G Coyle

Fantastic service from Rob at Rivervale. After doing a lot of research online Rivervale was by far the most competitive price. Great communication...

Added 11 hours ago

Steve W

Excellent service by Jake from start to finish, faultless from first quotation until final delivery.Highly recommended.

Added 5 days ago

Bob Jones

Had a really good experience from start to finish and need to excess special thanks to Abbie and Ellie for making that happen. I p/x'd my existing...

Added 6 days ago

Beverley Metcalfe

Can't recommend Kyle, Lydia and Rivervale highly enough. Awesome service from start to finish! Car was found and delivered in less than one...

Added 7 days ago

Tim

The service has been brilliant, from the very start through to ordering a vehicle and accepting delivery, a very easy and pleasant process,

Added 7 days ago

Mr Horner

We recently used Rivervale car leasing to obtain a new car on Contract Hire. Their communication and customer service was excellent and the...

Added 8 days ago

CustomerJames Burden

Excellent service since first contact.(Following recommendation). Car was ready on time and fully up to spec. Abbie and Ellie were attentive...

Added 8 days ago

Warren Stephenson

Excellent friendly service. couldn't be happier

Added 9 days ago

Joey

Abbie was helpful from start to finish, really great service and answered any queries I had throughout the process. I’ve had cars from main...

Added 9 days ago

Customer

Rivervale were very quick and professional in providing me with a great deal. Jordan made everything run smoothly with zero hassle.

Added 9 days ago

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