Rivervale Celebrates 1000 Reviews on Trustpilot!
Gone are the days when any product we wanted was purchased from our local shopping area. Now all we need is a few minutes to do a Google search and we can have a list of hundreds of companies who can all supply the product we are looking for. Things have never been better for consumers …. have they?
Consumer choice means we can easily compare prices, the only problem is how do we know who to trust? We sometimes never meet anyone from the company we are buying from face to face, so we can’t rely on gut instinct, and everyone has heard the horror stories of goods ordered and paid for that never turned up.
Thankfully customers now have an online word of mouth recommendation to rely on in the form of Trustpilot!
What is Trustpilot?
Trustpilot was originally set up back in 2007 in Denmark. The aim of Trustpilot is to allow any customer to leave a review about the business they have used. Anyone can leave a review on Trustpilot and everyone can read a review on Trustpilot. Currently around 500,000 new reviews are posted online each month. To keep reviews as honest as possible they are not altered in anyway providing complete transparency. When we are booking our holidays, we have probably all seen trip advisor reviews left about hotels or restaurants. If they are particularly negative it may make us think twice about making a booking. Trustpilot provides the same service but about any type of business, whether you are buying a new pair of shoes or a house.
Trustpilot reviews help give consumers knowledge about the company they are ordering from by providing an uncensored opinion from people who have already used that business. This knowledge gives customers the power and confidence to choose the best possible company to make their purchase.
If you are considering leasing a vehicle it is likely be a fairly large expenditure for your household or company budget, so this is one purchase you definitely don’t want to be getting wrong. A google search for car leasing will leave you with pages and pages of companies to look through. To help you decide which company will be the most reliable Trustpilot has a section especially for transportation where you can read reviews on all the participating leasing companies, most will also have a link to their Trustpilot reviews from their website.
Rivervale's Position on Trustpilot
Companies are rated out of 10 and awarded a number of stars based on this rating … the Rivervale Car and Van Leasing team is thrilled that we currently score 9.9 out of 10 so have 5*’s and are rated excellent! We have held the top position for over 2 years and deeply value the reviews our customers leave for us, as the best way to know what we are doing wrong or right is to hear it straight from the people we have arranged vehicles for.
We have just celebrated our 1000th review! This was left by Rosie, a customer of 13 years who has just accepted delivery of her 5th car.
"I joined the Rivervale family approximately 13 years ago. A friend recommended leasing as an easier way of getting a lovely new car without having to pay out a huge deposit.
I have now picked up my 5th car - I love the ease at which I can decide on a new car, then the arrangement is made of one to be collected and one to be delivered. For a number of years I have dealt with Simon Fuller and his attention to detail is second to none. I would highly recommend leasing to anyone.
Thank you once again for my lovely new car which I have now had for a week."
- Rosie, our 1000th Trustpilot reviewer
The Rivervale team has been taking care of all your vehicle needs for the last 17 years. Not just in our local area either, we can deliver a lease vehicle anywhere in the United Kingdom. Customer care and trust have always been important at Rivervale, as can be seen in our company mission statement:
"..........Our mission is to provide an experience to each and every customer that is beyond their expectations in a friendly, professional and efficient manner, creating true customer value. We will treat our customers as we would want to be treated helping them to find the most suitable and appropriate options for all of their vehicle needs ....."
We are so proud all the hard work is paying paid off! We won’t be sitting back and taking our position on Trustpilot for granted though, we will be making sure we maintain and improve our reputation and relationship with our customers.
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The comments above do not necessarily reflect Rivervale's views unless clearly stated.