What happens at the end of your lease?

At the end of a vehicle leasing contract, there is an 'End of Lease' process. Here we explain the process and some additional things you might want to consider.

1. Review Your Options

If you currently lease your vehicle with Rivervale, we'll automatically send you an email alert six, three and one months before your contract expiry date.

Feel free to call us when you receive these alerts, and you can talk to your Account Manager to discuss your options.

You could already have your next car in mind - in this case, we can start reviewing the best deals for you. We can also make recommendations based on your preferences, such as budget, size, and manufacturer.

You may also have the option to extend your current leasing contract, though this is subject to approval from the finance company and there is no guarantee. If this is something you are interested in, it is always worth talking to your Account Manager at Rivervale, and we will try our best to arrange this for you.

2. Fair Wear and Tear

As part of your contract agreement, your vehicle must be returned in a fair condition or you may be charged.

Your Account Manager will advise you to compare the condition of your vehicle against the BVRLA 'fair wear and tear' guidelines. The BVRLA is the trade body for the vehicle rental and leasing sector, and guidelines provide the standard that our finance companies adhere to.

If there is any damage that falls outside the guidelines, your Account Manager will generally advise repairing damage before the vehicle is returned. This allows you more control over the cost of repair, as you can choose where the work is done, rather than the finance company.

If you would like more information, read our Car Leasing Fair Wear and Tear guide, or Van Leasing Fair Wear and Tear guide for commercial vehicles.

3. Mileage Check

Your Account Manager will request that you check your mileage against the mileage allowance set at the start of your contract.

If you have gone over the agreed limit, you will be charged for the additional miles; called an 'excess mileage charge'. The price of this charge differs between vehicles, but the cost will be outlined in your contract. Your Account Manager can also check the amount for you if you'd like.

4. Vehicle Collection

Next, your Account Manager will have a conversation with you regarding the collection of your vehicle. For your convenience, the collection can be arranged at a time and location most suitable for you. This can include the collection of the vehicle from your place of work.

To help them organise this, let your Account Manager know your preferred date, time and location as soon as possible.

Vehicle Inspection

5. Inspection

The driver assigned by the finance company will perform a thorough check of the vehicle on collection. This is following the BVRLA fair wear and tear guidelines highlighted above.

It is always advisable that you clean the interior and exterior of your vehicle before collection. You will be present for this initial inspection and will be able to read the driver's report before you sign and agree to it.

In the very rare event that you feel the initial report is unfair or inaccurate, we suggest you take photos of any areas of concern and let your Account Manager know. Your Account Manager can request photographic evidence from the finance company and will help resolve any disputes.

Your vehicle will then be taken to a second inspection where the cost of repairs, if any, will be calculated. If there is damage that falls outside of the guidelines, you will be sent an invoice for the repair costs.

After that, you are free of your leasing contract.

Ask an expert

Need expert advise regarding leasing? Submit your question now

Send a Question

eNews Signup

Our best vehicle leasing deals delivered direct to your inbox

Signup now

Callback Request

Request a callback from an experienced vehicle leasing advisor

Request callback

More from our blog…

Trustpilot LogoExcellent - 4.9 out of 52337 Verified Reviews

Mark TrustPilot 5 Star

Excellent service from beginning to end, everyone very helpful and efficient and all questions answered very promptly. Couldn't fault them and...

Added 3 days ago

John Rossiter TrustPilot 5 Star

Great customer service, Jake and the team were brilliant as always

Added 4 days ago

Mr David Burgin TrustPilot 5 Star

Abbie was very helpful and sorted everything for me. From initial phone call to the van being delivered to my door.

Added 4 days ago

Alistair Peebles TrustPilot 5 Star

Great service from Jake and Lydia. Managed to get my delayed car sorted even under the difficult COVID restrictions we are working under. This...

Added 4 days ago

Justin F TrustPilot 5 Star

Thank you for arranging everything, car is amazing and so was your service from sales to admin. I thoroughly recommend Rivervale Car leasing...

Added 4 days ago

Luke Cowie TrustPilot 5 Star

Quality service

Added 5 days ago

Frazer Hogg TrustPilot 5 Star

Good service provided especially during tough times (Covid/lockdowns) would recommend highly, were more than happy to provide answers and assistance...

Added 7 days ago

Northdown C TrustPilot 5 Star

Kyle was efficient and reliable. Excellent service

Added 7 days ago

Andrew Roughton TrustPilot 5 Star

Honest, responsive, and always helpful.

Added 10 days ago

Darren Cobby TrustPilot 5 Star

Great service from start to finish

Added 10 days ago

Arval Lex Autolease Alphabet BVRLA Seagulls Leaseplan Leasys Hitachi Santander ODO Fleet Insight

We use cookies to make the website work as well as possible and improve our services.

OK Or find out about managing cookies